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Join other industry pros who get pertinent, fast-reading nationwide stories delivered twice a week to their inbox with AQUA Today. BBB Business Profiles generally cover a three-year reporting period. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. Aqua Living Factory Outlets Houston Wellness and Fitness Services Follow View all 5 employees About us Website https://aqualivingstores.com/spas/ Industries Wellness and Fitness Services Company. Martha Stewart Decker Accent Chairs - Solid Wood, Wingback , Deep Seating Armchair Living Room Furniture Modern Contemporary Style Sofa Decor - Bedroom Lounge, Beige : Amazon.in: Home & Kitchen. 459 customer reviews of LPI Inc.. One of the best Manufacturing business at 506 Twin Oaks Dr, Johnson City TN, 37601 United States. With the strength of our retail stores doing so well over the last couple years, and the improving economic conditions, we felt like we needed to choose this direction and put all of our efforts into going into the retail world.. EVERYONE I have dealt with in this company has lied to me. To ensure your filter is doing its job youll need to clean it on a regular basis (every two to four weeks) and occasionally replace the cartridge (every three to six months). The cover was so misaligned that i can see through the center into the tub. SOLD DEC 9, 2021. Give away 20,000 free hot tubs lol. I know how to do the chemicals and how important that is having been a pool owner for 20 years. Aqua Living Factory Outlets 12 reviews Claimed Hot Tub & Pool See all 76 photos Write a review Add photo Location & Hours Suggest an edit 6414 Horsepen Rd Richmond, VA 23226 Get directions Amenities and More Accepts Credit Cards Accepts Android Pay Accepts Apple Pay Accepts Cryptocurrency 6 More Attributes Ask the Community Ask a question Q: No return calls even after I have reached out to their office personnel numerous times. Your partner in design. He found it buried under some expanding foam. The SCC is responsible for reviewing and voting on all pool, spa and hot tub standards to be approved by the American National Standards Institute. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. Thank you for your picture submission. LPI said to discard the incorrect panel and they'd correct this error. Calcium scale can build up in the pipes, jets and other components of your hot tub, and it can damage the working parts of your spa. Water Treatment Manufacturer Waterco Ltd. I told them I knew I was out of warranty, wasn't wanting anything free but needed to know who to call. They claim their pricing is substantially less than traditional retail because they can keep their overhead and costs down with their sales and distribution model. Then I was told in early December that it was going into production the next week. I use the hot tub once a week. There is no way this company will remain in business with these types of complaints. For more information on how to properly research and purchase a hot tub then make sure to look at our hot tub buyers guide pages. Grow your business. Here well look at the reasons a leak might occur and what you can do to stop it. Spa shock is an oxidizing product meant to neutralize contaminants and improve the appearance and smell of your hot tub water. Home; Services; New Patient Center. Im in Colorado and order a spa last year. Im out 500$ , my credit is down 100 points and i have no hottub. . He then sent me a message saying hes canceling the order. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Aqua has 1 job listed on their profile. ukrainian military patches; silicone sealant disadvantages; lpi aqua living; June 22, 2022 . I have never been lied to so often by so many people in my life. Our demand continues to far outweigh our capacity., This demand led LPI to make what Hatley says were very tough decisions about the future of the company. aa rechargeable battery with charger. We also had issues with communications from the company for a long period of time. Worlds largest manufacturer of Hot Tubs sold directly to the public at wholesale prices. This is required per the written warranty section in your manual. But beyond the pleasure of soaking, these spas offer real health benefits. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. Then after being reassigned to multiple techs who had non working numbers or full voicemail boxes someone came to fix the leak. I ordered my hot tub on 8/14 and was told it would be 7 to 12 weeks. Aqua Living Factory Outlets is a company that sells a wide variety of hot tub and swim spa products. We ordered in may its now October we are still getting the run around n feel like we may have been scammed. Use RevDex to write a review Reviews Above Ground Pools, Hot Tub Dealers, Hot Tub Manufacturing AQUA LIVING FACTORY OUTLETS AQUA LIVING FACTORY OUTLETS Reviews ( 10) International Association of Better Business Bureaus. A good hot tub cover will serve you well for quite a while. Pumps: 2 pumps (1 - 2hp pump & 1 - 1hp pump) Jets: 31 Stainless Steel Jets Electrical: Dedicated Plug 115V 20 Amp Dimensions: 81 long X 63 wide X 33 high They moved my manufacture date multiple . I really love Huion 's nibs, they're made of a very durable hard plastic. Simply start adding items to your cart or contact us if you have any questions. Browse Aqua Living Factory Outlets' wide range of affordable, high-quality hot tubs and spas. Spa Repair & Swim Spa Maintenance, If you're looking to buy a swim spa one of the first questions you ask is "are swim spas high maintenance?" 506 Twin Oaks Dr, Johnson City, TN 37601 United States. Youre someone who loves to pamper yourself with manicures. The original terms for the financing loan were for 18 months, the balance remaining is primarily accrued interest and late fees. We told them at that time that we had called and cancel our order and received a confirmation. Ordered a Catalina spa in Oct 2021 at their Aqua Living Store. All products are proudly made in the USA. They are owned by Watkins Wellness. I cannot recommend this place enough. Our records indicate the cover lift was received on Saturday 1/28/23. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Gary was great with information and able to answer all our questions without any pressure. Get the best hot tubs at the best prices! We did not receive the hot tub. I dont think Dr Wellness has a tub anywhere near 20k. for staying informed and competitive in the hot tub market. Easy, done. Get tips on how to clean different types of jetted tubs and spas. There are probably 50 brands better. A leak from your hot tub might be alarming, but its often easily fixed. Payment 324861127699. Needless to say I never heard from her again. After roughly 6 months I finally received the filters and enclosure panel, and a repairman was sent out to diagnose the stereo. Upon receiving it home and after the installation I realized that what I purchased is not what I received. Covid has changed the game. I'm sorry but when I pay $6000 for something I expect it to work for more than 2 years. Read about how to fix it to restore your covers structure and functionality. Your regional case manager and technician scheduling agent are reviewing case. lpi aqua living. AQUA LIVING FACTORY OUTLETS 505 Twin Oaks Dr., Johnson City, Tennessee, United States, 37601-7610 Sharing is caring! Integrating our industry-changing hard top cover with acrylic spas has been a dream of ours for many years now. Well guide you through the process. After going home, we did research on LPI, INC and found that they were not a reputable company. BBB Business Profiles may not be reproduced for sales or promotional purposes. Make sure to buy from a company that has in-house service or local service that you can verify. Here well discuss what calcium scale is and how you can prevent & get rid of it in your hot tub. Dominate search results. It was a unit that had a damaged enclosure, but the dealer assured us the damaged parts. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. $369,000 Last Sold Price. A request to expedite your components has been made. Visit Website. It was so bad that it froze up the cover and caused the tub to blow the motor twice. The solution? You get what you pay for with these. I need a part for the hot tub to be functional and have been waiting for months for it to be in stock (lpi told me it was just backordered) . The headrests were missing the magnets that attach them to the tub. ***** and **** Withdetailed information on each of the hot tubs,you will discover new features and what to look for when picking out your dream spa. We appreciate the opportunities they have provided us and trust in our hot tubs. There was correspondence between a representative and the customer with an offer being made. I own one of these tubs. 2023 AB Media Inc. All rights reserved. We have found information that says there is cooling off period and think this would apply. I don't think Dr Wellness has a tub anywhere near 20k. They also delivered it with the wrong cover, we wanted the soft cover with the lift, and they delivered it with the hard cover. After months of waiting, yes months we finally got it delivered. LPI is responsive but not actually taking care of the core issue and they need to be held accountable. At Aqua Living Factory Outlets 0ur spas introduce new levels of comfort and relaxation into your life. No matter how good the quality, hot tubs require a fair amount of support and having local support can be the difference between a good and bad ownership experience. 2 reviews of Aqua Living Factory Direct "Aqua Living (LPI Inc.) is by far the shadiest, least scrupulous business I have ever encountered. BBB's information on this company is being updated, and no report is available at this time. I have a Huion H610 Pro V2. Im feeling scammed as I paid for mine already, too! At this point I was ok with how the tub was functioning and overlooked the shortcomings of the product. When it comes to hot tubs, though, your furry friend definitely shouldnt join you in the water. Turbo Seat Technology - at least 2 seats have the same or better jet pressure than a 220V spa. This tub is clearly a lemon that is costing me a fortune in electricity and has numerous failed components and issues from the factory. Luckily, knowing just a little bit about the different types of hot tubs available can make your decision much easier. It came in December of 2021. Instead of working this out with the shipper, Aqua Living instead tried to tell us the spa was fine (without . Aqua Living is looking for a competent Inventory . There have been 32 payments in the . On Wednesday 8/22/22 LPI, INC called us and asked when would be a good time to deliver the hot tub. LPI International out of Tennessee continues to evolve and change in the fast paced hot tub world. **** still has not shipped this panel. Have something to share about AQUA LIVING FACTORY OUTLETS? Our new hot tub pergola is perfect for anyone who wants to enjoy their hot tub in style, and with complete control over their privacy. Take a virtual of one of our Aqua Living Factory Outlet showrooms. Curious about LPI / Aqua Living / Dr Wellness Aqua Living Factory Outlets. Im beginning to wonder if Ive gotten ripped off.. We are going through the same issues. It took months and multiple techs came to even get it working, we were assured that we would get a new hot tub if it leaked or did not work as it was very cold in Minnesota when we hooked it up and because it did not work we were concerned that it could freeze. I told them in December ill either be in a hottub or filing a case at the court house against them. This revolutionary invention allows you to control the temperature of your spa in any type of weather and any type of climate. The move, effective Jan. 1, 2019, will impact about 200 spa retailers who carry LPI portable spas, which includes the Catalina, Signature and Pinnacle brands. I spoke with Tonya in Johnson City in early October and she stated she would take care of it and let me know when the panel will be repaired. She made sure I got everything I needed and made sure I understood how to care for my G-2 Tranquility Spa. Shoulder & Calf Jets. Its already three weeks past the original estimated delivery date!! Add the luxury of a brand-new spa, or hot tub to your home today. If your hot tub is damaged beyond repair or youre replacing it with a new one, you need a plan for removing and disposing of the old one. Staples hold the wood frame together. Read about common issues that spa & hot tub owners run into and how to fix them. I remember seeing them 2 years ago at a trade show in New Orleans and was shocked at how cheap they weee wholesale. Dig through our best stories from the magazine, all sorted by category for easy surfing. From the grocery store to the park to family road trips, your dog is always by your side. I would just like my money back so I can go purchase a hot tub cover with the metal strips built in. Everytime I talk to this company I want to throw the hot tub out in the street. We've got 5 unique Valentine's Day hot tub and spa experiences that will make this and all the years after a day to remember. How did you get rid of it? I am ready to drive this back to them. Here we discuss the water chemistry basics & how to prevent mineral buildup in your hot tub. As you read the attached e-mails, I asked if the cover had metal 'strips / bars' on the sides of the cover so I could use it with my current hot tub cover lift. What else is the plan. We are committed to using . LPI Inc. builds our entire line of products from our 320,000 square foot manufacturing center, and ships nationwide to our retail stores. Decorate the wall with Circle Art - beautiful Danish design print on round format in a wide selection of beautiful designs for the modern homedecor. In the end my 4,200$ hot tub will cost well over 8,000$. Because they are built cheap. Sincerely, I was initially told that I was not operating it correctly until I informed them that the actual audio system was not installed. . 3 Beds. Ordered a Catalina spa in Oct 2021 at their Aqua Living Store. There has to be a law against being 2-3 months late to deliver merchandise and expecting payment. I am unable to get the case manager to actually talk to me to resolve this. View David Hatley's business profile as Chief Executive Officer at LPI. This decision did not come lightly, and we are grateful for over 10 years of dealer-supported growth. With detailed information on each of the hot tubs,you will discover new features and what to lookfor when picking out your dream spa. Richard moody was my sales rep and basically told me in August that I was behind 10,000 people waiting to have there hot tubs built. Must read before buying from LPI Inc. or Aqua Living Factory Outlets. Evergreen Place is an assisted living facility in Brockport, NY. If you want a professional to help you every step of the way ask for Danielle. 8 Perimeter LED lights. Browse a huge selection of Hot Tubs & Spas and many Spa Accessories available from reputable brands such as Dr. Wellness, Catalina Luxury Spas, Hudson Bay, and Plug & Power available at affordable prices from Aqua Living Factory Outlets. One of those you get what you pay for. Full Foam. If you have back pain, especially lower back pain. I purchased a tanning bed in 2017 for 2300.00. We are the largest hot tub retailer in the United States with over 50 locations across the country and offer financing options for many of our spa products. I read the fine print on the contract and it says if your payment is late there will be a 15$ or 5% late charge if I dont make a payment even though it hasnt been delivered. However, within the last few months the customer service department in TN have been outstanding to work with. I used to have a Wacom tablet and the nibs just melted away. BBB is here to help. Sometimes less is sometimes more, and hot tubs are no exception. We are the largest hot tub retailer in the . Sincerely. For those discerning buyers looking to cut out the middle man and save a buck this may be a good option. See our Beginners Guide to Buying a Hot Tub. Get crystal clear hot tub water in to time with tips from spa experts at Aqua Living Stores. Just wondering cause I just ordered one. Idaho Child Custody: The Right Evidence & Winning Your Case. I'm very disappointed with the quality of this spa, and even worse the level of customer service. Rodney Carr, Chairperson for the Town of Bristol Improvement Board, told the gathering the building is being made possible through various, generous . When I contacted customer service I was informed I needed to file a warranty claim through their website, which I did. Our instructional videos cover many hot tub topics such as: how to drain your spa, how to change temperature ranges, how to change the filtration duration, how to change the mode of heat or rest, how to locate the serial number for various spa models, how to replace the waterfall on/off valve, how to replace a pump or jet in a spa, and how to wire a GFCI for a 220v spa. Tuff Spas is a rotational-molded hot tub manufacturer established in 1999 by CEO and Founder Dave Midkiff. on 5 Unique Valentines Day Hot Tub and Spa Experiences, on Are Swim Spas High Maintenance? LPI Inc. builds our entire line of products from our 320,000 square foot manufacturing center, and ships nationwide to our retail stores. In a significant shift in business strategy, LPI announced it is ending its domestic dealership program to focus on its direct-to-consumer retail division, Aqua Living Factory Outlets. Fortunately, we are blessed to be on the right side of what this has done in our industry. Both Gary and the customer service have been wonderful to work with. Call us at (425) 485-6059. Nearby homes similar to 2519 Saddlebred Ln have recently sold between $320K to $460K at an average of $145 per square foot. We purchased on June 2020 delivered 5/21. Aqua Living Factory Outlets. Finally, they admitted that the spa that I purchased did NOT have the audio system. Just like any other component of your hot tub, the pillows are best protected by a clean filter, clean spa and proper chemical treatment. 4.71 out of 5. The repair man who has bent over backwards is at loss for trying to fix the cover as he gets no support from the company. We purchased the Catalina Berkshire hot tub from an aqua living dealer on march 23 2022. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Its also something you want to keep for several years of enjoyment. RUN FROM LPI INC!!! Kendrick Content 2023. Told the it would be 4 to 6 weeks. Debi Helton inventory Control Specialist at LPI Aqua Living factory outlet Johnson City TN Johnson City, Tennessee, United States 44 connections Find the perfect home furnishings at Hayneedle, where you can buy online while you explore our room designs and curated looks for tips, ideas & inspiration to help you along the way. 140 complaints closed in the last 12 months. Is there any information that might be available, so that we might better assist? Within 30 minutes of their arrival, my tub was set up and they were gone. It's estimated that there, Aqua Living2023-02-08T09:27:34-05:00February 8th, 2023|Comments Off on Are Swim Spas High Maintenance? Tub still leaked and started to have electrical issues because of it. 2,550 Sq. I had a cheap Dreammaker spa prior to this I purchased thru Wayfair with zero issues in 6 years of ownership. Here well discuss common problems and how to address them. The official groundbreaking for the Bristol Senior-Community Center in Bristol was held today, Monday, June 6th at 101 South Labelle Avenue with various county officials and residents on hand. Your new hot tub is a major financial investment. They are made In Tennessee under a number of names. It has performed as promised and we are happy. A beautiful bathtub from Aqua Living can be the focal point of your bathroom. Their partnerships are a major reason why we are here today.. No issues with the pen either. Fortunately, its relatively easy to restore the wooden panels around your hot tub. LPI is also moving away from dealer-based sales and going customer-direct. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. It came in December of 2021. In addition, my balance increases monthly and is now showing 3200.00. This has incurred a significant cost as well as we should not have to be adding water every week. It has been over 200 days since I paid for a hot tub from LPI that I never received. Or from pretty much anywhere. Up to $1,000 off your spa! I called the company 12 times to have this resolved. The next is probably "how much does a swim spa cost?" Steve and Jason both are great and their delivery service crew also. . Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. . A new work order has been created to diagnose possible pressure issue, with the direction of replacing any removed insulation. Its purpose is to strengthen the They are on Craigslist in my market. I just want my money back. Every interaction with this company is terrible. The account has continued to accrue fees and interest. LPI, Inc. Johnson City, TN1 month agoBe among the first 25 applicantsSee who LPI, Inc. has hired for this roleNo longer accepting applications. Its not how most major manufacturers do it, but that is how they are going. Terrible quality control and customer service. Spa Repair & Swim Spa Maintenance. Response. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. From the sales people, to management, to the repair department, this company has ABSOLUTELY NO INTEGRITY. Learn more about what aqua therapy is and the many benefits these programs deliver. Its not the fault of the distributor if they cant get product. I am beyond pleased with all of them and will continue to use no one but them in the future. white red blue wire black frog species; favor the bold memory alpha. The service tech said this tub appears to be mishandled during shipping and was really banged around. Then an estimated completion date of June 26. After seeing their 1 star review rating I have to say that is too high. The smaller footprint of four-person hot, Aqua Living2023-02-13T12:34:30-05:00February 13th, 2023|Comments Off on 5 Unique Valentines Day Hot Tub and Spa Experiences, Looking to change up Valentine's Day? Shop our best selection of furniture to reflect your style and inspire your home. Was the hot tub purchase from **** went to a sale at Saco maine store hot tub was there they asked if could deliver it in a couple weeks I put a deposit down they said they would collect the balance when they deliver it they called the day of delivery and said it got damaged by a lawnmower big hole in the side so I asked if they could order a new one they said yes it would be 3 weeks ok. 3 weeks go by I call any news no they will check and call back next week I call no answer call for a week still no answer so I called the factory they had no order tried store agian no answer called another store in so new Hampshire they tell me that modle is discontinued. Purchased spa from them in 5/2022. How much is a. With detailed information on each of the hot tubs, you will discover new features and what to look. Beware. The reason for the change remains uncertain, however, the brands they market have remained the same. New Platinum Spas Deluxe Range Passes CEC test, Pinch A Penny Opens New Store in Flower Mound, Texas, Toolbox for Excellence Announces Nationwide "Participate to Educate" Contest, PHTA Announces Standards Revision, Issues Call for Committee Participation, Pinch A Penny Opens First Store in Austin, Texas. I was told last year by a supervisor that the tub is my issue not theirs. I said i would if it will be delivered by dec 1st and asked if this nightmare with there company will ever be over. Follow and subscribe to watch spectacular Rocket League events. Any assistance you may provide is appreciated. But thats given you ever get it built and delivered. "Our new, exclusive focus will be our Aqua Living Retail Stores, in addition to some Canadian and international dealers," he says. Wonder what the long-term implications on quality, service/warranty is. Initiative (LPI) through the Food and Agriculture Organisation of the United Nations (FAO), with the financial support of the European Commission. Factory Installed Ozonator - INCLUDED. Still gathering info on the tub my friend got. When it arrived we noticed that one of the sides was pushed out and was told it would be fixed. but communication is key to success. Seating: 3 Gallons: 350 Weight: 945 lbs. Didnt see much in the way of there hot tubs but a couple guys I know dropped there swim Spas when they found out who bought them, Curious about LPI / Aqua Living / Dr Wellness, Re: Curious about LPI / Aqua Living / Dr Wellness, Quote from: Hottubguy on December 11, 2018, 10:57:10 pm. We even offer swim spas for athletes and physical therapy. View customer reviews of LPI, Inc.. Leave a review and share your experience with the BBB and LPI, Inc.. . Early on I was told to expect a delay due to covid. User Friendly System Controls Topside. 52,990.00 5,000.00. fun diy stuff; hamster maze kit; did teeturtle make unstable unicorns; the true black tarot deck; warp brothers storage bags; from beijing with love watch online a ruin of roses series in order More LPI, Inc. View our support video guides, documentation, and spa owner's information for everything you need to know about owning any of our products. The company constantly is blaming him. LPI has so far sent me a subwoofer and a main diverter valve (not needed). When shopping for a hot tub, the number of choices can seem overwhelming. They are a subsidiary of the larger LPI International, which comes out of Tennessee. 520B E Hebron St. Charlotte, NC 28273-5989. We purchased a swim spa in March 2022 from a local dealer in Pensacola, under the agreement that a damaged corner panel would be replaced under warranty by the company (LPI). They began drafting 50.00/month from my disability account on the 3rd of the month, yet reported to the credit bureau that I was in collections. All products are proudly made in the USA. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. This is the bomb!!!!! So I paid thousands of dollars for 1.5 years of a hot tub that will now have to go to the dump. Dr. Wellness Spas is already recognized as the Spa Manufacturing Industry leader in providing unsurpassed energy efficiency and our exclusive Patent-Pending HeatFlow Technology makes a great hot tub even better! SHOP NOW AMAZING DEAL ON 6 PERSON HOT TUB Get this 6-Person Hot Tub with 51 powerful jets! My purchase date was 10/30/2020, We were promised delivery By February 2021. When we hooked it up, it did not work, the pumps leaked. (The consumer indicated he/she DID NOT accept the response from the business.). Then a seal broke and I called and they just wanted to tell me that I was out of warranty. Aqua Living2023-02-01T14:06:23-05:00February 1st, 2023|Comments Off on Will a Hot Tub Mess Up My Nails? He removed the front panel (which is damaged), and noticed no wire was connected to the touch pad. I call the factory and they gave me regional representative I ask to trade up to a current model yup another $1000. We were forced to refuse initial delivery of our tub after the shipper, Saia, dropped it three feet off of their truck, causing visible damage. I have had my hot tub for 3 years and it has been nonfunctional for about 1.5 years. I have had absolutely NO luck in contacting the salesperson, Scotty Baker at LPI Inc. to set up a return of the cover.