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Immediate Office The Office of Investigations contact information for each of its Offices can be found below: 1301 Constitution Ave. NW WJC West, Room 3428 Washington, DC 20004 (202) 566-0819 (office) Headquarters Operations Directorate. In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. Receive the latest updates from the Secretary, Blogs, and News Releases. Stay informed as we add new reports & testimonies. The Wannamaker Building We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. Michele Weaver-Dugan, Regional Inspector General for Audit (215) 656-6900 Vacant, Regional Inspector General for Audit Office of Inspector General - U.S. Department of Labor OFFICE OF INSPECTOR GENERAL Report waste, fraud, and abuse to the OIG Contact OIG Hotline 202.693.6999 800.347.3756 Fax: 202.693.7020 www.oig.dol.gov OIG Testimony Before House Committee on Ways and Means OIG Investigations Newsletter XLIII October 1, 2022 - November 30, 2022 Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Our diverse team of oversight professionals are . Department White Pages Engage with Us Report Incidents Report suspicious items or activities to local authorities immediately. In September 2022, officials said they were reviewing a final gap analysis report from NAPA and expect to complete the workforce plan by December 2022. HHS Headquarters. The time it takes to complete reports increased over the 4 fiscal years we assessed. Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions Fax: (703) 413-1833, Phone: (404) 588-3870 See Exhibit A (Report, Office of Inspector General). Field Office Location. coordinates with the Department of Justice and other law enforcement authorities to leverage resources and fraud-fighting efforts; provides protective services to the HHS Secretary and participates in public safety and security management activities; and. DHS OIG agreed with this recommendation. Fax: (609) 989-2213, Phone: (212) 908-9001 Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. By conducting work under these established standards, DHS OIG can ensure that its work adheres to federal OIG standards of independence, due professional care, and quality assurance. The Office of Intergovernmental and External Affairs hosts ten Regional Offices that directly serve state and local organizations. In August 2021, DHS OIG officials noted that the agency implemented organizational changes in April 2021 to ensure programs and offices were aligned to allow for efficiency and effectiveness in conducting the OIG's mission. To contact a specific location of the Office of Audit, refer to the specific locations listed in "Our Locations" below. Fax: (202) 616-9881, Phone: (202) 616-4550 Fax: (617) 748-3965, Phone: (312) 886-7050 To fully address this recommendation, DHS OIG will need to ensure sustainment and consistent implementation of its organizational performance management processes-specifically through completing its plan to replace its existing directive so that its policy framework aligns with the agency's current approach. Fax: (817) 385-2080, Phone: (303) 335-4201 I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. A .gov website belongs to an official government organization in the United States. A .gov website belongs to an official government organization in the United States. 245 Murray Lane SW Information and guidance about COVID-19 is available at coronavirus.gov. Fax: (415) 355-2731, Phone: (520) 620-7390 (Recommendation 7), The Inspector General should develop and implement an updated performance management policy. 2400 N Lincoln Boulevard (Recommendation 1), The Inspector General should develop and implement a process to assess the nature, scope, and inherent risks of DHS programs as part of a risk-based planning system and to serve as the basis for its annual work plans and organizational performance management processes. Children and Youth Address. ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address: . DHS OIG has made progress in developing these key organizational performance management documents in recent years. DHS OIG agreed with this recommendation. A .gov website belongs to an official government organization in the United States. Official websites use .gov Yes No Oklahoma City, Ok73105 Available locations for. Region covers Arkansas, Louisiana, Oklahoma, and Texas. Contact Office of Inspector General Report Fraud: Reports of fraud waste and abuse in all DHS programs. GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. (202) 566-2549. Vacant, Regional Inspector General for Audit Fax: (915) 577-9012, Phone: (713) 718-4888 These actions address the intent of our recommendation. Region covers Connecticut, Delaware, Maine. HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. Each Regional Director ensures the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. In addition to routine management, DHS OIG uses the data from the dashboard to assess OIG's performance against an annual performance measure for project timeliness. In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. Ben Sanders, Assistant Regional Inspector General for Audit In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. EMAIL: dhs-oig.officepublicaffairs@oig.dhs.gov. These practices include (1) ensuring top leadership drives the transformation, (2) setting implementation goals and a timeline, (3) dedicating an implementation team to manage the transformation process, and (4) involving employees to obtain their ideas and gain their ownership for the transformation. Fax: Fax: (818) 863-1919, Phone: (954) 496-8178 provides assistance in criminal, civil, and administrative investigations conducted by OIG's Office of Investigations and the Department of Justice; oversees non-Federal audit activity, including conducting quality control reviews of audits of State and local governments, colleges and universities, and nonprofit organizations; and Information and guidance about COVID-19 is available at coronavirus.gov. TTY 1-800-745-5555. Washington, D.C. 20201 The other policy would establish the DHS OIG quality control and assurance program. Students in Energy Efficiency-Related Field Resources for Weatherization Operators . In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. Office of Inspector General. A lock HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. Main Navigation. Menu; Search; En Espaol; Contact; In October 2022, officials demonstrated new features in the dashboard and discussed plans for additional features. DHS OIG agreed with this recommendation. Home DHS OIG agreed with this recommendation. HHS Region 10 - Seattle directly serves state and local organizations in Alaska, Idaho, Oregon, and Washington. Selina Boyd , Regional Inspector General for Audit Philadelphia, PA 19107 (Recommendation 3), The Inspector General should implement organizational performance management processes that are consistent with professional standards and leading practices. The OIG focuses our oversight on DHS core mission areas: Whistleblower Retaliation Reports of Investigation, Reasonable Accommodations Request Intake Form. In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. Congress enacted the Inspector General Act of 1978 to ensure integrity and efficiency in government. A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. We prefer you use our Hotline Allegation Form, which allows you to report allegations in detail and to include relevant documents and other evidence. Department of Homeland Security Official websites use .gov We will continue to monitor DHS OIG's efforts to address this recommendation. Menu; Search; En Espaol; Western Region DHS OIG leaders discussed the ways in which they utilize the dashboard for high-level and individual project management, and how their routine use of the dashboard prioritizes timely and consistent data entry. An official website of the United States government. Field Office Location. If you have contacted other . Check-In Office. The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. These organizational changes followed some of the key practices for organizational transformation, but did not follow other key practices. Find an Office Assistance Self-Sufficiency offices help with food benefits (SNAP), cash for families (TANF), child care assistance (ERDC), refugee services and domestic violence. The DoD OIG is headquartered in Alexandria, Virginia, and has more than 50 field offices located in the United States, Germany, Southwest Asia, and South Korea. In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. Answers to the most frequently asked question about DHS and its programs. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. DHS OIG agreed with this recommendation. A lock Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them. We can help at (405) 522-5050. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. Share sensitive information only on official, secure websites. Denver Field Office - Colorado 1244 Speer Blvd., Suite 604A Denver, CO 80204 (303) 844-0058 Dana McKay, Assistant Special Agent in Charge Phoenix Field Office - Arizona 2700 North Central Avenue, Suite 300 Phoenix, AZ 85004 (602) 507-6180 Damian White, Resident Agent in Charge Southeastern Region In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. No. . We will continue to monitor DHS OIG's efforts to address this recommendation. OIG_WEBCOMMENTS@epa.gov (Use the subject "Suggestions for Audits") Phone. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. In September 2021, DHS OIG finalized its FY 2022 annual performance plan, and officials subsequently aligned senior executive performance goals with these plans. This report addresses the extent to which DHS OIG adheres to professional standards and key practices in its management and operations, among other objectives. JCK Federal Building Media Contacts Department White Pages Listing of key contacts organized by component agency. Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, D.C., and West Virginia. DHS OIG agreed with this recommendation. Actions Needed to Address Long-Standing Management Weaknesses. (404) 974-9417 Myra Hamilton, Acting Regional Inspector General for Audit and Assistant Regional Inspector General for Audit, New York City Regional Office (New York), Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania). 200 Independence Avenue, S.W. In addition to its headquarters in Washington, D.C., the OIG operates audit and investigative regional and field offices across the country. DHS OIG agreed with this recommendation. Return to top. Relator knew that management was assuming each camera had a 90 degree field of view. DHS OIG concurred with each of GAO's 21 recommendations. GAO was asked to review DHS OIG's management and operations. In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue Therefore, OIG has not addressed this recommendation based on actions taken to date with respect to the organizational changes in April 2021. View the map that shows the 10 regional office locations. > Agencies Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 The Inspector General has appointed an executive sponsor to lead implementation of each of our recommendations. Fax: (404) 588-3871, Phone: (617) 748-3218 The directive includes reviewer roles, responsibilities and time frames for draft and final products (reports and management alerts). Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) Return to top. 230 South Dearborn Suite 3964 No. 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. In the fall of 2022, DHS OIG issued its FY 2022 annual performance report and provided us with its FY 2023 annual performance plan and a strategic implementation plan to cover FY 2023-2026. Southernwestern Region 100 Penn Square East, Suite 502 Suite 2742 Atlanta, GA 30308 404.730.2780 1961 Stout Street Suite 12-400 Denver, CO 80294 303.312.7650 915 Second Avenue ICE Enforcement and Removal Operations is responsible for long-term Potomac Center Plaza Washington D.C. 20202. An official website of the U.S. Department of Homeland Security. OIG Hotline: (844) 694-2347 Fax: (404) 463-5496 inspectorgeneralhotline@dhs.ga.gov Office of Inspector General page Visit: 2 Peachtree Street, N.W. Fax: (415) 503-1417, Phone: (703) 413-1835 We will continue to monitor DHS OIG's efforts to address this recommendation. DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. Operational and Support Components Department Leadership Biographies > About In September 2022, DHS OIG officials told us they were developing a comprehensive organizational analysis document that would address functional responsibilities. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. (Recommendation 16), The Inspector General should develop and implement a process for assessing actual time frames against planned and target time frames for Office of Audits and Office of Special Reviews and Evaluations work. About DHS Contact Us DHS Mailing Address DHS Mailing Address Information on how to send mail to the Department of Homeland Security. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. We separately recommended that DHS OIG develop and implement such a risk assessment process (Recommendation 2). Attn: Office of Investigations - Hotline Field Office Location. Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. Region 3 As of September 2022, DHS OIG officials said they were in the process of developing a policy that would govern the Office of Integrity, which was established in April 2021 and includes the Audits and Inspections Quality Assurance division. Menu; Search; En Espaol; The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. We also recommended that DHS OIG evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities (Recommendation 10). OIG is headquartered in Washington, DC, and has three regional offices. (Recommendation 12), The Inspector General should develop and implement a process to ensure that all DHS OIG reports include a compliance statement that identifies the appropriate professional standards to which the work in that report adhered. Including these compliance statements in OIG reports will help ensure that the audience for DHS OIG's reports-including Congress, DHS, and the public-understand how the work was conducted. Fax: (212) 908-9035, Phone: (415) 355-2740 James Hibbs, Assistant Regional Inspector General for Audit, Dallas Regional Office (Texas) A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. Please note: If you know of or suspect fraud, waste, abuse, or criminal activity involving U.S. Department of Education funds, programs, or operations, please contact our OIG Hotline (available 24 hours a day/7 days a week). Fax: (312) 886-0513, Phone: (303) 864-2000 The OI also: U.S. Department of Health and Human Services, Health Care Fraud and Abuse Control Program Report, Special Fraud Alerts, Bulletins, and Other Guidance, Request for Information: Modernization Initiative To Improve HHS-OIG Public Resources, Special Advisory Bulletin and Other Guidance. . Teri Lewis, Assistant Regional Inspector General for Audit Room 4436, Washington, DC 20220 (202) 622-1090 (202) 622-2151. We will continue to monitor DHS OIG's efforts to address this recommendation. We will continue to monitor DHS OIG's efforts to address this recommendation. Check-In Office. Request a DHS speaker for speaking engagements, conferences, and other events. The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. Official websites use .gov Office of Inspector General 1500 Pennsylvania Avenue, N.W. He provides executive level leadership to headquarters and the field, including three regions, 20 LE/FAMS field offices, the Visible Intermodal Prevention and Response Program, and senior-level training staff detailed to the TSA Academy, the LE/FAMS . An active investigation continues on Relator's other complaints. A .gov website belongs to an official government organization in the United States. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. Dallas, TX 75201 Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. Fax. The headquarters of VA OIG is located in Washington D.C. and serves as the central hub for all of the agency's operations. Fax: (312) 886-7065, Phone: (817) 385-2071 Toll Free Call Center: 1-877-696-6775, Content created by Assistant Secretary for Public Affairs (ASPA), U.S. Department of Health & Human Services, has sub items, about HHS Family of Agencies, Advisory Committees, Task Forces & Initiatives, has sub items, about Budget & Performance, FY 2023 Annual Performance Plan and Report, FY 2022 Annual Performance Plan and Report, FY 2021 Annual Performance Plan and Report, has sub items, about Strategic Plan FY 2022 - 2026, Strategic Goal 1: Protect and Strengthen Equitable Access to High Quality and Affordable Healthcare, Strategic Goal 2: Safeguard and Improve National and Global Health Conditions and Outcomes, Strategic Goal 3: Strengthen Social Well-Being, Equity, and Economic Resilience, Strategic Goal 4: Restore Trust and Accelerate Advancements in Science and Research for All, Strategic Goal 5: Advance Strategic Management to Build Trust, Transparency, and Accountability. The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. To see your OKDHS case information plus Child Support and Foster Parenting, you can visitwww.okbenefits.org. In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. This defect was disclosed in the report filed by Relator with the Department of Homeland Security Inspector General ("DHS IG . In August 2021, DHS OIG officials said that the Office of Audits and Office of Inspections and Evaluations (formerly the Office of Special Reviews and Evaluations) have established target time frames and are assessing engagements against those time frames. HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. New York, NY 10005 GAO evaluated DHS OIG's processes against quality standards for federal OIGs, relevant federal standards for internal control, and human capital and organizational change leading practices. Chicago, IL 60604 State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. Vacant , Assistant Regional Inspector General for Audit, Chicago Regional Office (Illinois) In September 2022, officials said they expect to complete work on a workforce plan by December 2022. Return to top. For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. However, we noted in our report that the performance management sessions did not appear to be recurring trainings and, according to one DHS OIG senior leader, the organization had not determined how frequently those trainings would be delivered. Main Navigation. Secure .gov websites use HTTPS To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. Ruth Dunlop, Assistant Regional Inspector General for Audit, Atlanta Regional Office (Georgia) Fax: Fax: (954) 496-8436, Phone: (609) 989-2698 Each Regional Office is led by a President-appointedRegional Director. Share sensitive information only on official, secure websites. We will continue to monitor DHS OIG's efforts to address this recommendation, including the use of time frame data to assess and report on annual performance over time. Such processes should include (1) developing a strategic plan that documents goals, objectives, and performance measures; (2) developing annual performance plans that translate strategic priorities into outcome-related goals, objectives, and performance measures; and (3) collecting and using data to assess progress as well as identify areas for improvements or corrective actions. Media inquiries and department press contacts. In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. HHS Headquarters. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. DHS OIG agreed with our recommendation. Published: Jun 03, 2021. Fax: (202) 616-4532, Phone: (202) 616-0645 We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Report suspicious items or activities to local authorities immediately. DHS OIG agreed with this recommendation. . We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. Fax: (303) 864-2004, Phone: (215) 717-2980 Directions. 794.7788 401 W. Peachtree Street N.W. Fax: (202) 616-4532, Phone: (202) 616-4620 DHS OIG agreed with this recommendation. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. (LockA locked padlock) OIG's Role several of OIG's 31 field locations to assist in investigating CBP-related employee misconduct allegations. The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct.

Actions to satisfy the intent of the recommendation have not been taken or are being planned.

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Actions that partially satisfy the intent of the recommendation have been taken.

,

Actions that satisfy the intent of the recommendation have been taken.

, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure.