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We may be able to verify your identity in other ways. Once installed, open the app and click "Register". Click on it. Please try again or use a different payment method." Not the answer you're looking for? Exchange Blockchain and crypto asset exchange Academy Blockchain and crypto education Learn & Earn Earn free crypto through learning Charity Need some help please. This ensures that law enforcement has the tools necessary to conduct investigations while preventing potential overreach or abuse of power. If the exchange identifies any user as U.S resident then it will block that person from accessing its platform. This list is not exhaustive and there are always special exceptions that our team keeps in mind when evaluating these accounts, but these represent the most frequent cases. I had a problem making a Nintendo purchase with my card the other week and when I used my PayPal it worked perfectly, thinking maybe if I had the choice of PayPal here it would be helpful :). Once I completed my identification, how long do I have to wait for the security badge? 0xEf9AAb0e49FCE5cFfA858c1935558cec6601357E, LTC Address: Create an account to follow your favorite communities and start taking part in conversations. Accordingly, some users may be required to furnish evidence showing that their account registrations are compliant. The fee rate is approximately 2% per transaction. This article explains some of the reasons that your account may be locked, and how you can go about unlocking it. We are crypto enthusiasts and our main intention with Coin Guides is to educate people about Cryptocurrency and Blockchain technology. 2. What does that even mean?? I have had this before numerous times and this is why it happens. If the funds were not returned to your USD wallet . Similarly, if the intermediate level is complete, proceed to the advanced level. Get Started on Binance Lite to Buy and Sell Your Crypto, Frequently Asked Questions on Binance App Funding Wallet Migration, How Do I Deposit/Withdraw Cryptocurrency on Binance, How to Buy Crypto with Card on Binance Lite App. Due to regulatory compliance Binance has stricter measures for blocking US customers from accessing its platform. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. We understand that it can be frustrating to log in to your Binance account to find that it has been locked. Please note that you can only pay with credit cards in your name. I want liquidity in the crypto exchange with no border for our consumers. Secure your Binance account to minimize the scams and chances of getting your data altered. BTC Address: This version of the Binance app is rigorous over the rules and regulations. Moreover the wallet is open source and community driven. Our customer service team will then work with affected users to ensure that they are aware of this situation and offer assistance. 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Use our referral links to get fee discount on Binance: You say try contacting Binance support immediately. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Privacy Policy. After completing the identification process, you must wait for 7-10 days for the security badge. You may be missing a document for KYC or AML purposes. Abnormal activities can imply anything such as: Logging in using different computers, mobile apps or accessing your account from different IPs in the same day etc. The limits vary for different countries. No message, account still blocked. Download the Maya app for free from the Google Play Store, the Apple App Store, or Huawei AppGallery. Not Your Keys, Not Your Coins: No matter how big the exchange is; you should never keep all your digital assets in an exchange wallet. We publish latest crypto news, coin mining guides, wallet setups, reviews, token guides, trading tips, online security and various other aspects of cryptocurrencies. If there's a system upgrade, withdrawals will be temporarily suspended. What are the possible issues in identity verification? Binance made it explicit last year that it would strictly enforce regulations to keep U.S. users off the international exchange and encourage them to instead sign up for Binance.US to avoid repercussions. Thanks for contributing an answer to Stack Overflow! We maintain working groups with most of these global institutions and are working to advance crypto adoption as part of the rule of international law. I am still getting the same withdrawals suspended due to risk management. I have had my past tickets closed for trying to get help on what additional info they need from me to mitigate risk and no response, the user said. Hi Mike. As a centralized exchange, Binance offers a variety of methods for fiat-holding traders to interact with the Binance ecosystem. There isnt any choice here. The system will take around 1-2 working days. In the basic level verification, you need to enter your basic information like nationality, first, middle & last name, date of birth, street address, postal code, and city. Once your account is locked, you will have to raise a customer service ticket with Binance to assist you further. binance unable to process payment to protect your account. This way your account wont get flagged for suspicious activity. https://www.binance.com/en/support. Your account is locked at the request of a Law Enforcement Agency (Police). Meaning users control their wallet and the private keys are stored on users own device. , this proactive lock prevented bad actors from stealing a users entire altcoin portfolio. The shotgun KYC that U.S. Binance users have experienced isnt exclusive to Binance, though admittedly other U.S.-restricted exchanges (like BitMEX) often give users the ability to withdraw to an external wallet before closing the account instead of demanding an internal transfer as Binance does. Once you've logged in, move your mouse to [Wallet], and click on [Fiat and Spot]. Still, as some users attempt to verify themselves, theyre having trouble recouping control of their accounts or getting hold of a living, breathing Binance representative to resolve the issues. I had gone through the procedures of unlocking my account, including sending short videos and all. https://dev.binance.vision/t/account-has-insufficient-balance-for-requested-action/2718/6. Binance is an excellent choice when it comes to P2P trading as it gives access to a number of withdrawal options, payment methods, and transaction execution times. Comment * document.getElementById("comment").setAttribute( "id", "a3ada342231c9e3432796a5f6995a025" );document.getElementById("cc3326a274").setAttribute( "id", "comment" ); Notify me of follow-up comments by email. To fund your account, you'll need to buy Bitcoin with your payment voucher. Binance will take around 7-10 working days to review the document for advanced verification. Sweet transferred the funds to this friends account, who then sent them to a wallet Sweet controls. May 20, 2021; tapioca starch whole30; barient 32 self tailing winch parts . 7. Consult with your issue, and they will respond to you immediately. Your email address will not be published. Log in to your Binance account and click. Hitchens paid the chargeback to reconcile his balance on Feb. 8, but he received emails from Binance complaining about the chargeback still a week later, according to screenshots shared with CoinDesk. Lastly, the Advanced level verified accounts trade $200K daily with a monthly limit of $2 million. As cyber criminals become more sophisticated, these methods will continue to evolve, but so will our ability to protect user funds. Step 2. If your country is enlisted, but you are still not receiving the verification code, make sure your internet connection is strong, try restarting the device, or try voice verification. The guilty parties will be off-boarded from Binance and reported to the relevant authorities. There is no time limit for this. Am having the same issue, Credit cards are banned from buying crypto https://www.reuters.com/article/us-lloyds-bank-uk-bitcoin-idUSKBN1FO0UL, I wonder if that has something to do with not fully Verifying your Binance account aka picture and all. The thing is that for maybe a year I haven't done any movement on this account. I bought some Dogecoin early April no issue, wanted to buy some more now and it wont let me (VISA debit card also). Since then it has amassed a pile of tickets complaining of locked accounts, frozen trading and uncredited deposits. Under "Transaction History," look for your most recent transaction (at the top of the list). If you have traveled to a restricted country, you may also trigger an account lock. Binance uses ZenDesk to manage its customer support, but Mallory couldnt even get in touch with a Binance rep on this platform, instead speaking with a ZenDesk employee. Are you telling me that I should trade in EUR and buy, Nope. Peer-to-peer (P2P) exchanges allow sellers the freedom to define how they want to be paid. In those cases where you lack a computer, you can do facial verification using your mobile phone. This means that your bank card does not support this type of transaction. Binance puts the safety of our customers first and we have continued to invest in the best people and the best technology in the market to ensure that we keep up with an ever-changing ecosystem. Create an account to follow your favorite communities and start taking part in conversations. and our June 29 (Reuters) - Customers of cryptocurrency exchange Binance in the United Kingdom have lost access to withdrawing and depositing pounds through a system known as Faster Payments, the. You have USD instead of USDT on your spot wallet, or you have 400 USDT on the p2p wallet insead of spot. Binance "unable to process" my payment Earlier today I tried to purchase BTC on my Binance account (as I have done many times before) and I'm getting an error saying "There was a problem processing this payment. Binance app says it can't process my payment to protect me, does anyone know why this is? What is the point of Thrower's Bandolier? If the issue is still, then verify by uploading your selfie. Recently Binance the worlds largest cryptocurrency exchange have frozen many accounts of users around the globe for unconventional reasons. I've been researching crypto for a while now and finally decided to buy, but I've attempted it twice and it won't let me, saying it is to protect me. For US citizens, Binance has a stripped-down version called Binance.US. The difference between the phonemes /p/ and /b/ in Japanese. Typically, an account will be temporarily frozen on Binance for one of the key reasons below. Due to the volatility of cryptocurrencies, you may find that the value of your investments plunge during suspensions - and you typically won't be able to do anything to stop it. A quick glance at the replies in this tweet from Binance.US Customer Support shows how many others are piling into the boat. Face verification might sound perplexing, but you can complete it in a few seconds if you follow the guideline keenly. Your current account will be locked indefinitely and offboarded. Per the document Summers compiled, plenty of users are still waiting for their funds to be unlocked. "Unable to Process -- To protect your account, your trade will not be proceeded." I'm trying to buy DOGE with my credit card but it keeps giving me this error, any suggestions or is this happening to everyone else as well? This is a great way to avoid phishing scams. One Binance Global user says theyve had ETH locked since December of last year. Check this page using your browser, Binance API - Account has insufficient balance for requested action, https://binance.com/en/my/wallet/account/main, https://dev.binance.vision/t/account-has-insufficient-balance-for-requested-action/2718/6, How Intuit democratizes AI development across teams through reusability. Binance supports more than 60 fiat currencies and multiple different payment methods. You have to take every step carefully. As the number of users is increasing, the demand for trading platforms is also surpassing. Initially I thought it was an issue on my banks side but after calling them it was evident that the problem was on Binances side. Tutorial Video 1. Some users CoinDesk spoke with had their tickets resolved after months, but others still have unresolved issues. The withdrawal function will be disabled for your account if the Binance system detects any kind of abnormal activities in your account. If you live in a comprehensively sanctioned country or territory, we will have to lock your account and initiate off-boarding. Related: Thiel, Novogratz Back $10B Funding for Block.ones New Crypto Exchange Subsidiary. You can read more on how to resume Binance withdrawal function here: https://www.binance.com/en-IN/support/faq/360038583951. Very often, even the hackers will try to contact our customer service, trying to trick us into releasing the funds so that they can steal them. The site said that I could only move the coins into a .us account, I couldnt trade, sell or extract them. Summers clarified that she is not using a VPN when accessing Binance, something that has raised flags for the exchanges compliance software in the past, according to her conversations with Binance support. You might need to verify your identity before you can buy. To protect your account's security, after performing certain security operations, such as changing your password, your account's withdrawal function will be temporarily suspended for 24 or 48 hours. To fix the issue, try the following: Go to the Payments center. Is message code supported in every region? binance unable to process payment to protect your account. Many complain of Binance taking these actions without warning or proper justification. The video would contain the login process (do NOT show password) of the platform/wallet where you made this transaction to your Binance account, find the transaction and show us the full TxID, date and amount information. I have had a Binance.US account for over a year. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Coming to the point, how do you verify your identity? The only account verified with my ID and everything is the one that keeps me showing up this error while trying to a deposit with my Debit Card. Enter your email address and password. I'm using my debit card and all of the details are correct, so I don't know what the issue is. You have USD instead of USDT on your spot wallet, or you have 400 USDT on the p2p wallet insead of spot. Open your Binance account and click on "Security" from the icon dropdown menu. Before we see how to tackle the issue lets first understand why Binance is blocking users. Same here. . Former IT development and consultant, remote team and collaboration expert, PM, CCO, writer, dreamer, idealist looking to collaborate with global teams on a global teal/turquoise organisation. Binance is the worlds leading blockchain and cryptocurrency infrastructure provider with a financial product suite that includes the largest digital asset exchange by volume.