… I've never had an automobile that had to have the alignment corrected more than once over a period of several years", "Started suddenly while out of town. 2014 Toyota Highlander Limited … Owners may contact Toyota customer service at 1-800-331-4331. This has been the most annoying problem with the vehicle.". This still cost me more than $900 for repairs on parts that should have been designed to last for the life of the vehicle and not fail shortly after the new vehicle warranty expires. I have NEVER had a single power door lock actuator fail with any of the dozens of cars I have owned throughout my life - - EVER! Whenever I go to dealer, it always disappears", "Squeaks from the passenger rear shock or wheel area", "When driving over a speedbump; I hear a squeeking noise coming from the driver's rear tire area. Has happened 20 times in the last year", "System shuts down and reboots while driving down the road. '", "The roof rack cross bars that came with the car rattled at highway speed", "Door/window seals and bumpers tend dry out and squeak when going over bumps and dips. the nav system is excruciatingly slow. After 2-3 trips to the service department, a firmware upgrade solved the problem", "Need SW update to fix the problem. On long trips it freezes while suing GPS which can potentially lead to getting lost using it", "At random, the display screen freezes, no controls work, and usually within a couple of minutes the whole radio/in-dash system reboots", "Screen freezes and then reboots losing some settings", "Happens when I am trying to pair up a phone and/or display the contact list from the phone. Occurs randomly/intermittently", "Display would freeze up not allowing control to other parts of the electronics. ", "Frequently especially in the bold weather the rear tailgate door refuses to open or close. It will bring up choices that aren't even remotely close and is frustrating. Local dealer admits that they don't know how to fix. of 2014 Toyota Highlander owners. Had it fixed during 6 month service. Repair cost is $1000. Febreze Car Air Freshener Lawsuit Dismissed, read stories from drivers who praise our work. I can usually restore service by turning the car engine off. Dealer tightened rack and problem went away", "There is a loud noise from the air condition vent on the passenger side. I connect with an iPhone 6", "Despite speaking slowly and clearly, I almost never get the contact I want to call when using voice commands through the system. Hi, Im new to the forum, I own a 2014 Highlander limited for about a year now and a few days ago I open my sunroof on a very hot day and my sunroof open fine but when I tried closing it, it went … When owner then enters car, owner's phone will not pair, unless settings are opened and resolving the problem that way-very cumbersome. ", "Infotainment system will freeze and reboot repeatedly. On one occasion, however, it took me to a destination 25 miles/40 minutes from my desired destination. I have NEVER had a power door lock fail to lock and unlock with any vehicle in my entire life....some, which I have owned for 11 years. during a long drive over 1 hr. In the past year I have had voice control navigation work one time. Used cars in most cases are sold with defects. Toyota is recalling certain model year 2014 Highlander vehicles manufactured November 20, 2013, through January 18, 2014. interior trim panels squeak", "window screen on one passenger window rattles constantly", "Rattle in center of dash when hitting bumps in road", "Exhaust heat shield fasteners rot thru because of two incompatible metals", "Rear rattled on bumpy road. Bluetooth sometimes has problem "seeing" the phone", "Interface/software with the phone has never worked properly. Anonymous, WA (2014 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid) "Despite speaking slowly and clearly, I almost never get the contact I want to call when using voice commands through the system. These services need to operate seamlessly to be of any value. You will get digital access to reviews and ratings for over 8,500 products and services These charts provide the most comprehensive reliability information available to consumers. Glitches occur frequently until the new update is downloaded forcing the operator to take the auto in and pay for additional service. If the seat does not fully lock into the inboard seat track, the seat could move, increasing the risk of injury to an occupant in the event of a crash. Twelve months later, refrigerant leak discovered and fixed". The vehicle would also lurch to one side if the suspension became unsettled while going over a bump. No issues since. A service fee has to be paid for the updated software. ", "The infotainment center does not work properly, it freezes, disconnects calls routinely, etc. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. The 2014 Toyota Highlander sees few additions in the standard features over the previous year's model. Neither worked (Toyota dealer service). ", "Navigation screen stopped responding and froze", "GPS freezes and is often very slow to respond. $1,170 below. Of course we want the prestige model. It has happened 20 times in the last year", "This happens without warning almost every time the car is driven. ", "Screen freezes and then and all functions using screen stop and calls end", "Screen would go blank occasionally when attempting to enter destination for navigation", "Display was having trouble, they did a software update and its been trouble free since", "Randomly went blank. Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. ", "I was told by the dealer that 2014 Highlanders have this issue due to the amount of data transferred via Bluetooth. THis caused the AWD and cruise control to stop working. Get back on the road. warranty, otherwise I'd have to sell my vehicle to avoid the problem. Very disappointing. Sometimes it happens once/3mo. Occurs randomly/intermittently", "It would go blank and shut down and then reboot. toyota took way too long to fix them and see the issues", "When first starting the AC it emits a foul smell. ", "Display screen would freeze up when using Navigation system even if not on Navigation screen. Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander vehicles manufactured April 23, 2014, through April 29, 2014. It helped with the wind noise, but never totally solved the problem", "The plastic edging on the driver and passenger doors is peeling off. Never had with any other vehicle. ", "Randomly, the entire infotainment system blanks out. I no longer use it. There was not cost to me. Traded in for the newer design and absolutely love it, but we frequently get rattles that sounds like it's from the dash area. New part is ordered & will be put on next week. Vehicle would be moving and using navigation system; temperature/humidity outside would be high and system would reboot. What a piece of junk! we have decided not to purchase another one since they have now went to a 6 speed transmission, sounds like a tinker toy", "Air leaks around drivers door. I have had it fixed several times. all stay at the last settings. "The ABS causes a shuddering of the brakes when going down one hill in our area. I think the problem was expensive to repair. And now to download new maps into the system, it costs a fortune, over $300 each time. has worked fine since then", "The display screen will freeze and not accept any input for several minutes then will reset. Toyota dealership cost to repair was nearly $2000.00. It gets good gas mileage. ", "The entire radio/display system would freeze up, then reboot. Repairs included replacing the struts and motors on both sides of the tailgate and the computer module that controls them located inside the tailgate. When we push the button it will only issued one long beep. ", "This happens rarely, but when it does nothing is operable (radio, screen map, GPS system. Power button, volume controls, etc. It sometimes wouldn't open all the way but more often it wouldn't close all the way unless we pushed the button several times. Dealer resolved by installing new operating system. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Toyota Avalon, Camry, Sienna, and Highlander and model year 2015 Lexus RX350 vehicles. Not operational while vehicle in motion, even with a passenger", "Continuous rebooting. Turning off the system manually and waiting a few seconds before manually restarting fixes this problem. New molding installed at dealership. So far, so good regarding the repair. This is poor engineering. Rotors wore unevenly requiring repair. The phone came out in May of 2014. I also had the battery checked and it is strong. "AWD Malfunction Light came on along with the Engine Light... vehicle lost power and chugged and ran roughly. While this was replaced multiple times, it still occurs on occasion. Recently found out from dealer that AM, FM, and Sirius need to be adjusted separately and that there is no SAVE function for your new settings. Sounds like suspension but could be frame flex. Unable to resolve it before 2019 due to transfer with military to England where Toyota does NOT honor warranty work from the US. must retry multiple times to start", "The tire pressure monitor light continues to turn on when there is nothing out of the ordinary with any of the tires. My problem is documented at: http://www.toyotanation.com/forum/333-highlander-3rd -generation-2014/1262473-my-roof-still-leaking.html", "During very heavy rain (3 years ago) water leaks inside via the driver visor and another time (last week) it leaked just to the right of the eyeglass holder/ or garage remote area, above the passenger side of the car. All functions - navigation, radio, phone simultaneously blank out. Owners may contact Toyota customer service at 1-800-331-4331. toyota highlander 2014 Complaints ELECTRICAL SYSTEM. Required an extra overnight stay while it was being repaired. With many tech touches in the cabin and a comfortable ride, the 2014 Toyota Highlander works well for the modern family, but it won't win any prizes for fuel economy. Measured owner satisfaction with 2014 Toyota Highlander performance, styling, comfort, features, and usability after 90 days of ownership. Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating. Toyota dealer couldn't replicate the problem, so did nothing. Dealer wanted $4,300.00 to repair it. They had to format the whole system and re-install software. ", "Display screen suddenly freezes. Wife one time had to drive vehicle with tailgate partially open. Owners may contact Toyota customer service at 1-800-331-4331. Vehicle cooling system turns compressor off but fan continues to run. Also entering address in the screen sometimes is difficult. Since both my wife and I have the same phone, it has been a problem keeping it connected. For now we just don't use the radio or hands free features. The dealer had to replace the headliner since the wiring for the lighting was faulty", "Ambient lighting in the dashboard tray and door panels does not work. But only seemed to happen when it was very cold outside", "The power pistons have stopped working and the tailgate has to be opened and closed manually. Dealer said it would cost $85 an hr to get checked. My friend has a Prius and never has problems, why can't they get it right in the Highlander? Feel free to duplicate the previous comments - the same thing occurred. When I took it into the shop, they discovered that the strut had leaked much of the fluid out. 2016 Toyota Highlander problems (1) View all. Toyota did not fix problem, just tried to mask odor", "The condenser is located under the dash. It was later replaced by Toyota as it was under warranty", "Very unreliable and intermittent operation, stops and drops out frequently, pairing doesn't work or is intermittent depending on device paired, am confident in using correct pairing method etc. ", "This is the second most annoying problem. Not covered by extended warranty because it's a Trim piece not mechanical or electrical!? Fix was a full ECU replacement (fixed under ext warranty, at Toyota dealer). Radio frequently hangs up, controls don't work, cannot turn it off. Volume odes not increase/decrease with speed. This was an intermittent problem--sometimes it would work and other times it wouldn't. ", "Everything would freeze. ", "Both drivers have smart phones. This is after the dealer said they replaced the outer belt molding. Price: $20,000. The panoramic moonroof is a great feature of this Highlander and only comes on certain models. FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. ", "Frequently hangs and/or does not connect with iPhone", "it is useless, doesn't understand simple voice commands. Not sure why battery was not part of electrical problem choices in survey. ", "When brakes applied at highway speed, strong vibration. to get the information you were looking for! The interior is spacious and provides great comfort to all the passengers. The problem resolved over a couple of months, but more importantly, the issue started in 2016. Muffler, pipes, catalytic converter, exhaust manifold, leaks. Three times it wouldn't kick into gas. Afraid to use it because if I open it it might not close. A design issue is that the display allows selection of 2 or 3 items at the same time to be shown [nav, weather, fuel economy, etc.]. I've been in for a software update and a replacement head unit. I have to continually touch button to receive route directions and it does not work! It's very inconvenient and sometimes happens when using the GPS, as well as when listening to music. I also had to take videos of the malfunctioning tailgate and provide them to the dealer as proof of the problem so that they would repair it under warranty. Created a wind noise that was bothersome. 2014 Toyota Highlander XLE Radio has a glitch and turns off or freezes unexpectedly. must repeat and repeat commands. It will unlock if I manually push the release … There are 88 complaints filed for the 2014 TOYOTA HIGHLANDER Below is a list of complaints & problems filed against the 2014 TOYOTA HIGHLANDER. Now it only works half the time (if we're lucky). ", "Doesn’t understand me. Needed new spindles", "gas struts failed.power opening erratic", "Rear Power Liftgate intermittent failure. ", "Noise at rear; they were aware of the issue but no recall on the vehicle; repair was warrenty", "The cars makes noises like the springs are squeaking when it has passengers in back seat clearly a defect", "Since day one, right front tire has been wearing by the outside rim. They were replaced under warranty. ", "Rattle at the rear view mirror. Most often on a highway. The car goes in for service next week and we will see what the Toyota mechanic says. "Loose heat shield on the converter was making a lot of noise. If I ask to call a specific person that has only one phone number in my contact list I can get any number of responses such as: if I ask for Fred Jones, voice control will say, calling Mark Ammerman. I can't get the voice controls to work. So it was replaced $1,100.00 .still had noise. ", "Toyota removes features I purchased without my consent making this crappy infotaiment system worse. subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown Dealer never finds it", "The area at the top front of the car where the garage door opener is keep rattles. Dealer updated the system", "Only loads the music catalog occasionally", "The old ipod I had been using for 18 months with this car suddenly refused to connect and play. The first two times the dealership merely rebooted the system which did not fix the problem. Again, the problem is apparently limited to the 2014 model. serious buyer ready today call only|Jiji.ng\u2122 \u2794 Toyota Highlander 2014 few months used less than a year. At lower speed there was no vibration. This after paying for "The Protector", an environmental paint protection", "Came from factory with a creased gas door. Never had a problem like this on the several Toyotas we've owned. "Interior cover for panoramic roof is coming apart. Dealership said it was a known problem & had to have an update that they charged for", "Screen freeze resolved with software/firmware update", "The display randomly freezes up, losing Navi and sound system. When that occurs, cannot open using the in-cabin control", "The electronic rear lift gate works sporadically, opening or closing about 25% of the time. Started three years ago and got worse after each winter. $3000 for new radio. ", "The system does not download software updates unless the service technician initiates it. Dealer replaced anyway but replacement was difficult and interior trim was damaged in the process. It kept rebooting while driving prior to the software update. The 2015 Toyota Highlander has 237 problems & defects reported by Highlander owners. Extremely long time to get an update installed to correct the problem. It connected wrong phone", "I have the Apple iPhone 6. This pissed me off, they told me it a common problem with the Entune system but they said it will cost you to have it updated. It always restarts itself but when it resumes all navigation data for the trip is lost. Unsubscribe any time. Will NOT purchase another Toyota at this time due to warranty and inability to recognize issues inherent to the system. Dealer re-installed software", "Random reboots. I was also told subsequent model years corrected the problem. I bought the car on 7/31/14. ", "outside mirror on driver's side was broken somehow and had to be replaced - I think this might have happened in a car wash but I'm not sure", "The sunroof leaked a small amount of rainwater", "The sunroof drain lines became plugged or disconnected which caused water to drain into the cab ones the sunroof gutters became full. Right after warranty expired, no longer responded to touch. Fails before fully opening and or closing. Toyota Highlander 2014 few months used less than a year. Repair was beyond warranty and cost approximately $2000 to fix. As such, some of these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection.". sometimes once every 2-3 months and sometimes 2-3 times in a day. I am very tech-savvy - it's not operator error. I have been told that there is nothing more that can be done to fix it", "loose interior trim on outer edge of driver's seat had to be replaced because it also contained electronics for seat control", "part of driver seat trim missing near floor. Federal Motor vehicle Safety Hotline at 1-888-327-4236 ( TTY 1-800-424-9153 ), but I lose handsfree by... But it was supposed to arm design was weak and paid 50 % post warranty USB connecter stopped! Driving, I ’ ll have it professionally taken care of the fuel delivery pipes in the presence an. Them all myself, but when it does n't work 90 % of the actuators,... 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To change tires well before the usual mileage, cracking, or go to www.safercar.gov certain model year 2014 Limited!