... health.information@uhcw.nhs.uk. Contact Number. Visiting Hours. loud conversations, videos on smartphones, tablets, etc.) April 2020 NEW - This Clinic is now by appointment. These are: Monday to Friday: Saturday and Sunday: 6.30pm to 8pm and 2pm to 4pm and 6.30pm to 8pm. Please check our visiting times and ward details for more information. Touch the patient’s wounds or any medical equipment they are attached to, such as drips and catheters. The blood test clinics and waiting areas have been adapted so that social distancing can be maintained. Site UHCW Town Coventry Salary £24,907 - £30,615 pro rata per annum Closing 13/01/2021 23:59 Take photographs when in the hospital. See above Are the numbers restricted? The official visiting hours for UHCW are normally: Monday – Friday 6.30pm – 8pm; and Saturday, Sunday and Bank Holidays 11am – 8pm. Location: Outpatients Department, on the ground floor. Booking an appointment helps patients, their carers and family members to plan their hospital visit better, helping to reduce clinic waiting times and enabling patients to be seen much more quickly. You can book an appointment online at the locations in red. Official information from NHS about University Hospital (Coventry) including contact details, directions, opening hours and service/treatment details As part of our response to COVID-19, visiting is currently restricted at all of our sites. Location: Outpatients Department, on the ground floor. Smoke on hospital grounds as it is not permitted anywhere on our hospital sites to protect our patients, visitors, staff and buildings from the damages and consequences of smoking. The visiting restrictions were announced following the Prime Minister’s speech at 8.30pm on BBC 1 last night (Monday March 23). Location. Click on the map for information about phlebotomy clinics in Coventry. Cate Hillman. 01908 995 473. Naomi Avery. Opening hours: Monday to Friday (excluding bank holidays). Ward 23 has an open visiting policy so visitors are able to come at anytime during the day and before 8pm in the evening. Booking an appointment helps patients, their carers and family members to plan their hospital visit better, helping to reduce clinic waiting times and enabling patients to be seen much more quickly. If you need urgent health advice, please call NHS 111. Respect the privacy and dignity of patients at all times; it is an essential aspect of care. Please ensure that your visitors only come to visit you during official visiting times. If you require a blood test whilst shielding as part of your care, appointment details including when and where your blood test will be carried out will be sent to you via a text message from SwiftQueue who manage our blood test bookings. Ward 23A (Neurology) and 23B (Neurosurgery) On level 6 are the South Block Theatres – 7 and 8. Patient quote "On behalf of myself and and my fellow patients I wish to express our most sincere gratitude to all staff on Ward 37. The new rules prohibit visiting … Visiting times are remaining the same on weekdays The new visiting times are as follows: Monday to Friday: 2pm - 4pm (Hoskyn, Mulberry and Oak wards at the Hospital of St Cross only), 6.30pm - 8pm (both hospitals) Saturday and Sunday and Bank Holidays: 10am - 9:30pm (both hospitals) These are: Monday to Friday: Saturday and Sunday: 6.30pm to 8pm and 2pm to 4pm and 6.30pm to 8pm. All people who have been identified as very high risk (requiring shielding) for COVID are in the process of being contacted by their clinician regarding their ongoing care. Click here for a list of these specialist tests and to find out more. If you have a query, please contact the Patient Advice and Liaison team or your doctor/nurse. Click on the ‘Book Online’ button above. The Trust cannot verify its accuracy and you should not rely on the information translated. Visitors will have to book in advance to ensure the wards do not get over capacity. In turn, we ask that visitors treat our staff, and other patients and their families with respect and dignity. This can cause infections. Opening hours: 8am-4.45pm, Monday to Friday (excluding bank holidays). This helps us to maintain privacy, dignity and an environment that supports all of our patients to rest and recover. Some wards at University Hospital are also able to offer afternoon visiting during the week. Visitors may be escorted from the premises, and may be banned from further visits. Click here for a list of these specialist tests and to find out more. We appreciate that hospitals can be stressful places for patients and visitors. See above Are the numbers restricted? If you require a blood test whilst shielding as part of your care, appointment details including when and where your blood test will be carried out will be sent to you via a text message from SwiftQueue who manage our blood test bookings. Assist your relative or friend to eat their meals if they need help. Car Park. However, please speak to the nurse in charge before giving a patient food brought from outside the hospital. The car park is at the centre of many patients, staff and residents' woes as it gets to full capacity quickly during visiting hours. You may bring items of food like fruit and snacks for a loved one. people visit in the afternoon when they are more able to spend quality time with relatives/significant others. Opening hours: Monday to Friday (excluding bank holidays). Ward 23. The new restrictions were announced on Saturday March 28 and UHCW said they are designed to protect mothers, babies, families and staff. Tell us about any allergies or special diets as soon as possible. Site UHCW Town Coventry Salary £24,907 - £30,615 pro rata per annum Closing 13/01/2021 23:59 All other visitors: 3.30pm – 4.30pm and 6.30pm – 7.30pm Opening hours: The blood taking clinic sessions for adults and children are listed below: Monday -Friday 7am-4:45pm Appointment only, Wednesday Evening 5pm-7pm Suspended due to COVID, Saturday Morning 7am-10pm Suspended due to COVID. Sit or lie on the beds. Our hospitals have low rates of healthcare-associated infections like C. diff or MRSA. • One nominated visitor is allowed to visit a patient on compassionate grounds, per day. We visited wards 21, 22, 23, 50, 35, 33, 32, 31 and carried out a pilot visit to ward 42. Thank you for letting us know and we will now be able to offer the appointment time to another patient. No children are allowed except the parents’ own. Visiting hours for the ward are Monday - Friday 2pm - 3.30pm & 6.30pm - 8pm / Saturday and Sunday 10 am - 9pm In some circumstances this can be extended by arrangement with the Charge Nurse. Matron. Referrals for blood tests can be from GP's, practice nurses or from hospital consultants. You can book an appointment online at the locations in red. Please could you kindly do this when entering and leaving a patient's room to prevent illness and infections. Ward 23. We expect all our staff to live by the following behaviours and values: We treat everyone with courtesy and compassion, We act with openness, honesty and integrity, We see education, research and learning as central to improvement, We are open to change and seek to innovate to improve what we do, We work in partnership to deliver and improve services we provide for our patients, We take pride in all we do and aspire to do, We treat everyone with respect and dignity. 01908 995 473. Children under 16 years old will need to book online here. Staff giving patient care should also have bare arms below their elbows and should have removed watches and stoned rings. Additional Information. This enabled us to develop our approach to this piece of work. Quality; holding discussions at the UHCW Patient Experience and Engagement Committee (PEEC) and attended a meeting of Ward Matrons to discuss the work. Children under 16 years old will need to book online here. 8am–4.45pm. Please check the locations on the map below. If you need the bathroom, our ward staff will direct you to the nearest public toilets. Consume alcohol or use illegal drugs. ___________________________________________________________________. asked were piloted by visiting Ward 42 at UHCW. 23. I did not expect to ever be in walsgrave but thank all the staff on ward 23 for their care. The new booking system, funded by the UHCW Charity, will allow visiting from midday until 16:00 seven days a week. Our members of staff work directly for the benefit of the public and it is not acceptable for them to be the subject of violence or abuse while caring for patients. Please book an appointment before attending for a blood test. Contact Number. Please ensure that your visitors only come to visit you during official visiting times. © 2021 University Hospitals Coventry and Warwickshire. Car Park. Location. Children under 16 years old will need to book online here. Opening hours: The blood taking clinic sessions for adults and children are listed below: Monday -Friday 7am-4:45pm Appointment only, Wednesday Evening 5pm-7pm Suspended due to COVID, Saturday Morning 7am-10pm Suspended due to COVID. Please do not hesitate to speak with a member of staff if you have questions about when you can visit. For those patients who don’t require urgent medical attention, remember you can seek advice from the NHS 111 helpline, your pharmacist or your doctor. Thank you for letting us know we need to cancel this appointment – can we just check with you if this is because: We will let your GP know of this change. To support our hospitals and make a donation visit www.uhcwcharity.org. Monday to Friday 2-4pm and 6-8pm Saturday and Sunday 2-8pm . We Care - We Achieve - We Innovate University Hospitals Coventry and Warwickshire NHS Trust (UHCW) has much to be proud of and with the opening of the flagship University Hospital and further developments at the Hospital of St Cross and in primary care, we believe the next five years offers exciting possibilities for our patients, staff and the local community. Plenty of doctors visited which was a relief and kept me informed. Visiting on Wards 24 (antenatal) and Ward 25 (postnatal) will be permitted for birthing partners under a new online visitor booking system. Visiting hours for the ward are Monday - Friday 2.00pm - 3.00pm and 6.30pm - 8pm / Saturday and Sunday 10 am - 9pm • Area 1 : 02476 965311 • Area 2 : 02476 965309 • Area 4 : 02476 965313 Just a few basic things to remember Telephone numbers for Ward 53 - … This includes making sure that any noise (e.g. Location: Access is via the main doors, the Phlebotomy team are in Area A. Visit if you have recently suffered with an illness such as cold, vomiting, diarrhoea or any other infectious condition in the last 48 hours. Please check the locations on the map below. Ward 23 has an open visiting policy so visitors are able to come at anytime during the day and before 8pm in the evening. Patients are also able to leave other samples, such as urine, which have been collected at home, at the hospital's Pathology Reception. Thank you for letting us know and we will now be able to offer the appointment time to another patient. For part one of the piece of work we visited four wards (21, 22, 23 and 50). Patients from Rugby and the surrounding areas are able to access the Friends Blood Taking Unit at the Hospital of St Cross. Patients who are able to eat are provided with three main meals a day, with snacks and drinks available between meals. Drop litter. Please book an appointment before attending for a blood test. Official information from NHS about University Hospital (Coventry) including contact details, directions, opening hours and service/treatment details Click on the ‘Book Online’ button above. Please book an appointment before attending for a blood test. • Meal times are protected and take place about 8am - 9am / 11.30am - 1pm / 5pm - 6pm • If you would like to be with your relative or friend outside of visiting time pleaes speak to myself or another member of the team. Use the alcohol hand rub provided on the wards. Please book an appointment before attending for a blood test. Ward Visiting Times; Ward Visiting Times. New electronic maternity health record launching at UHCW Minor Injuries, Dermatology and Pre-Operative Service in Clinic 1 Central Outpatients move to new locations at University Hospital, Coventry Professor at University Hospitals Coventry and Warwickshire NHS Trust awarded OBE for inspirational work during COVID-19 pandemic 14:00 - 19:00. All staff were professional and cared for me well. The blood taking clinic sessions for adults and children are listed below: Sustainability and Transformation Partnership, Click here for a list of these specialist tests and to find out more, COVID-19 Information: Click here for the latest information. Please book an appointment before attending for a blood test, click on the ‘Book Online’ button above. Visiting hours for the Maternity wards run from 9.30am – 9.30pm for one birthing partner only, and 7pm – 8pm each day for friends and family. Surgeons also visited me and explained simply what was going on. Specialist Tests - There are a small number of specialist tests where blood needs to be taken on a hospital site as the sample must be transferred to the laboratory rapidly for the test to be undertaken. The car park is at the centre of many patients, staff and residents' woes as it gets to full capacity quickly during visiting hours. Turn your mobile phone to ‘silent’ to keep noise to a minimum on our wards. Address: Stoney Stanton Road, Coventry CV1 4FS Recent feedback from patients: Couldn’t have been treated any better. It is important to minimise the risk of infection to newborn babies, so we also ask families not to bring any children under age 5 onto the ward (except siblings) SPECIAL CARE BABY UNIT. Orange Zone - Level Three. Ward 23 “I was very impressed with the service on the Ward 23. We kindly ask you to put all litter in the bins provided to keep our hospital clean. Should these visiting times be unsuitable, please see the nurse in charge who can negotiate alternative visiting times with you. During the induction of labour process you are asked to bring only 1 birth partner with you to ensure privacy of other women in the ward area. Click on the ‘Book Online’ button above. Address: Stoney Stanton Road, Coventry CV1 4FS If you have regular blood tests and have been asked to have these, please ensure you have blood forms at home available; if you haven’t please contact your specialty to have some sent to you in advance of your blood tests. Ward manager. To ensure patient/ward safety we suggest a maximum of 2 visitors to each patient at any given time. • Your visiting session must be agreed with the ward manager or in their absence, the nurse in charge, before your arrival. Visitors will have to book in advance to ensure the wards do not get over capacity. Orange Zone - Level Three. The staff were very professional, friendly and always explained everything they did. Thank you for letting us know we need to cancel this appointment – can we just check with you if this is because: We will let your GP know of this change. Specialist Tests - There are a small number of specialist tests where blood needs to be taken on a hospital site as the sample must be transferred to the laboratory rapidly for the test to be undertaken. Cate Hillman. If you have regular blood tests and have been asked to have these, please ensure you have blood forms at home available; if you haven’t please contact your specialty to have some sent to you in advance of your blood tests. We reserve the right to call security in the event of any incidents. Official information from NHS about University Hospital (Coventry) including contact details, directions, opening hours and service/treatment details Please book an appointment before attending for a blood test, click on the ‘Book Online’ button above. Children under 16 years old will need to book online here. People who are in the groups identified by the government as higher risk e.g are over 70 or receive a yearly flu jab, but are not in the very high risk (requiring shielding) group, can attend our normal blood test clinics. 2. UHCW NHS Trust have produced a patient bedside folder for every patient at our hospitals in Coventry and Rugby. The blood test clinics and waiting areas have been adapted so that social distancing can be maintained. People who are in the groups identified by the government as higher risk e.g are over 70 or receive a yearly flu jab, but are not in the very high risk (requiring shielding) group, can attend our normal blood test clinics. In line with national guidance, please be advised that patient visiting has now been suspended at both of our sites – University Hospital, Coventry and The Hospital of St Cross, Rugby. Referrals for blood tests can be from GP's, practice nurses or from hospital consultants. Opening hours: 8am-4.45pm, Monday to Friday (excluding bank holidays). The official visiting hours for UHCW are normally: Monday – Friday 6.30pm – 8pm; and Saturday, Sunday and Bank Holidays 11am – 8pm. Official information from NHS about University Hospital (Coventry) including contact details, directions, opening hours and service/treatment details No children under 12 Is there flexibility in visiting? Please be aware we are exceptionally busy at the moment. Matron. © 2021 University Hospitals Coventry and Warwickshire. Click on the map for information about phlebotomy clinics in Coventry. Naomi Avery. is not disturbing other patients. Please use the chairs provided. Ward manager. Ward 23 Direct dial telephone number 0344 811 8111 ext 32030 Type of ward Ortho-geriatrics Ward visiting times 2pm-3pm and 6:30pm-7:30pm Are children welcome? Due to the high COVID-19 infection rate in our area, and how busy our hospitals are, we have made the difficult decision to suspend inpatient visiting for a further two week period until at least Wednesday 27 January. 3. April 2020 NEW - This Clinic is now by appointment. To support our hospitals and make a donation visit www.uhcwcharity.org. Our staff should also introduce themselves to patients and their families. Location: Access is via the main doors, the Phlebotomy team are in Area A. Other visitors are allowed between 7.00pm and 8.00pm. Ward information; Emergency Care; Facilities and Shops; Pharmacy; Our Performance; Help and Support; Safeguarding; Spiritual Care; Ward information University Hospital. If you have a query, please contact the Patient Advice and Liaison team or your doctor/nurse. No children under 12 Is there flexibility in visiting? Visiting Hours. Visiting on Wards 24 (antenatal) and Ward 25 (postnatal) will be permitted for birthing partners under a new online visitor booking system. patients, visitors or staff are not permitted to do either on our hospital sites. We ask that no more than two people visit a patient at any one time. Visiting hours for the ward are Monday - Friday 2.00pm - 3.00pm and 6.30pm - 8pm / Saturdays, Sundays and Bank Holidays For our most up to date information, please click the blue button below. Additional Information. Changes to our methodology were made as a result of this. Staff were very caring and helpful. Location: Near Brookfield House, just off North Road - map here. Use the patient toilets on the wards. Visiting. Wards were selected for their different specialties and after reviewing the intelligence we hold from feedback about services. Ward 23 Direct dial telephone number 0344 811 8111 ext 32030 Type of ward Ortho-geriatrics Ward visiting times 2pm-3pm and 6:30pm-7:30pm Are children welcome? Welcome to Ward 23 at the Royal Shrewsbury Hospital. We recognis… fever or continuous new cough, please, The blood test service is currently limited to fewer clinic sites than usual due to the ongoing pandemic. 8am–4.45pm. Visiting hours. In line with national guidance, please be advised that patient visiting has now been suspended at both of our sites – University Hospital, Coventry and The Hospital of St Cross, Rugby. Click on the ‘Book Online’ button above. Remember that it’s okay to ask staff if they have cleaned their hands. Contact Us. However, any deliberate acts of verbal or physical aggression towards our staff will not be tolerated. 14:00 - 19:00. Location: Near Brookfield House, just off North Road - map here. • Meal times are protected and take place about 8am - 9am / 11.30am - 1pm / 5pm - 6pm • If you would like to be with your relative or friend outside of visiting time please speak to myself or another member of the team.

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