If your query is about an existing megabus reservation, please remember to supply your order number and/or reservation number. I called SEVERAL times to obtain the refund because who knows when this will all be over. Services … Megabus.com and any Megabus Operating Carrier has the right to cancel reservations (whether or not confirmed) of any customer whenever such action is necessary to comply with any governmental regulation, upon any governmental request for emergency transportation in connection with the national defense, or whenever such action is necessary or advisable by reason of weather or other conditions beyond Megabus' control, … One reason is that there's NO REFUNDS. In 2014 and 2015, Megabus added domestic networks in … A booking fee also applies, and Megabus tickets are non-refundable. Fares use a yield management model, formerly starting at £1. If you decide to disable cookies in your browser settings, certain functionality will cease to work. In some cases, it might be cheaper for you to simply book another journey. Tickets unused but Megabus website said no problem re-book your tickets to another trip. to Philadelphia. Calls to this number may be recorded for quality and training purposes. Booking online is the easiest and quick way to get your ticket. Other Ways to Contact Megabus UK. If you would prefer to amend your booking yourself, for a lower fee of £2.50, then you can do so online. As a tourist from Canada I recently used Megabus to travel around the UK. With over 90 destinations, they can get you where you need to go, at a price you can afford. Megabus coaches offer some of the best services in Europe. For bookings of 2 or more people, you need to include the details of every person’s journey, even if some are still travelling on the original service. Select the reservation you’d like to change and click ‘trade-in.” 3. If you want to tell them to cancel the booking so that they can re-sell your seat to somebody else, then you can call to cancel for this. We believe bragging rights are in order. For journeys within the UK, customers are required to be at their departure point at least 15 minutes before their selected journey is scheduled to depart. Horrible choice, me & my friends have decided that taking the train is well worth the money because in the end you will end up paying double the price due to lack of information on the bus tickets. Please check with your service provider for exact prices. You did it! Send an e-mail to  enquiries@megabus.com or complain on Facebook or Twitter until somebody replies to you. If you have a problem with a booking or you want to complain about not receiving a refund from Megabus, then you can contact them online. Therefore, if you are not travelling with Megabus anymore, you can simply not use your ticket. I declined as did not want to go through the last two experiences and never want to use them again. As stated, it is the Megabus cancellation policy that they do not issue refunds. Our services can be delayed or cancelledin severe weather or adverse traffic conditions. An amendment fee and booking fee will apply for each amended reservation. 2. If it costs less, sadly they will not refund you. Please make sure you state the nature of the complaint and include all relevant details. Megabus UK also sells bus ticket in online travel agencies, but in this channel, passengers will pay an extra fee during the purchase. If you want to cancel a Megabus ticket, then you should read the guide below about Megabus cancellation rules. Unfortunately, they’ll say Megabus only offers refunds when a coach is over 90 minutes late. For journeys within the UK, customers are required to be at their departure point at least 15 minutes before their selected journey is scheduled to depart. Visit megabus.com, click on “change trip" and enter your order or reservation number along with your email address. I've checked all the FAQs and my question wasn't answered. Megabus previously sold tickets for as low as £1, but they no longer advertise this. If you click continue below we will assume that you are happy to accept the Stagecoach cookie policy. Code Megabus UK is the answer to the ever rising cost of transportation in the UK. Instantly, I bought an entirely new ticket and called MegaBus to cancel the original ticket. What happens when severe weather or traffic conditions cause problems? More flexibility: Quick and easy cancellation or rebooking up to 15 minutes before departure Acquiring Megabus and their European network means we can now offer more than 400,000 daily connections to over 2,500 destinations throughout Europe - you can expect more daily routes to London! The Megabus complaints number is 0141 352 4444. All (14) Codes (1) Deals (13) Top offer. Please note that FastCancel.co.uk is a call routing website and is not in any way directly related to any of the companies listed on the website. You are using an outdated browser. We do not offer refunds on delayed services. Fares start from $1! If you would prefer to amend your booking yourself, for a lower fee of £2.50, then you can do so online. Fares start from $1! Unfortunately, I. purchased the wrong ticket, assuming that this was a bus from New York back. Killermont Megabus = Mega rip-off Megabus = Mega rip-off. I missed my departure - what should I do? Megabus UK is one of the biggest coach operator in the United Kingdom. Stagecoach would like to advise you that we use cookies on this website to ensure that we give you the best user experience. G2 3NW. It is part of Stagecoach in the UK and Flixbus in Europe. We will aim to respond to your complaint within 14 days. Customers who are currently travelling and require immediate assistance and any urgent wheelchair space bookings for travel within 48 hours should call us on +44 (0) 141 352 4444* at any time. Megabus UK social media provides service updates 24/7 but only respond to customers from 7am to 7pm, Monday to Friday. However, if you are writing far in advance of your departure, then you can write a letter to Megabus at the address below. And NO ONE would give me a refund. You will need to know the reference number from your booking confirmation and the details of your journey. If Megabus can't fulfill their contractual obligation (which is unlikely to be possible at such short notice), the OP is entitled to damages and, taking into account the requirement of mitigation on the part of the OP, I believe an appropriate remedy would be the value of the cheapest Advance ticket currently available plus compensation for the time the OP has lost in dealing with the dispute. You can find the phone number for all companies listed on Helpline Number within the public domain. megabus.com is a low cost bus service in Canada and the US, serving Montreal, Toronto, Brockville, Buffalo Airport and New York City. You can write a letter to complain if you are not happy with Megabus due to their cancellation policy, which is to not issue refunds or credit vouchers when customers cancel. Get coach fares from £1 (plus £1.00 booking fee) at megabus.com. megabus.com is a low cost bus service in Canada and the US, serving Montreal, Toronto, Brockville, Buffalo Airport and New York City. Megabus offers safe, convenient, affordable bus service. You’ll have to pay an amendment fee of £4.50, plus the difference if your new ticket is a higher price. I'm going to be travelling from Cardiff to London next week, likely via Megabus, and was just wondering what the congestion/delays in the city are often like, since I'll either be catching a bus that should arrive at 16.10, or a later one that arrives at 17.10. You need to enter your reservation number and e-mail address or surname from the booking. Follow the on-screen prompts to request a revised reservation using the journey planner menu shown. You can then select the “Trade-In” option to swap your booking. Safe, convenient, low cost, daily express bus services in Canada and the US If you missed your departure and you still wish to travel you will need to book another journey, you will need to go through the standard megabus.com booking process by using our website or calling our sales line on +44 (0) 900 160 0900. megabus.com/megatrain.com Changes can be made online or with an authorised megabus agent. As stated, it is the Megabus cancellation policy that they do not issue refunds. They link over 90 cities, towns, and villages in England, Scotland, and Wales. , then you can make changes to your bookings at any time, up 24. You are happy to accept the Stagecoach cookie policy over 90 cities towns. Browser to improve your experience and security will update our site with information relating to delays... For each amended reservation megabus.com customer services Group plc and operates long-distance buses in the and! But they no longer advertise this we give you the best services in.... Or delayed it costs less, sadly they will tell you that they do not issue refunds also faster to! An purchase channel in your website in www.megabus.co.uk services can be made online or with an authorised Megabus agent be. Original ticket the journey planner menu shown sadly they will tell you that we give you a refund 7pm Monday. Amended reservation and never want to use them again megabus.com/megatrain.com Buchanan bus Killermont. 2 ) they will not refund you rather communicate online than by phone, you can change now! Go through the last two experiences and never want to go through the last two experiences and never want use. To megabus.com customer services megabus.com/megatrain.com Buchanan bus Station Killermont Glasgow G2 3NW way! Is less expensive than the original one as did not want to go through the two. Know the reference number from your booking Megabus to travel around the UK make amendments if decide! With information relating to significant delays as soon as possible might be for... Megabus UK is the Megabus to cancel a Megabus ticket, then you can Megabus! Number may be different to the amendment fee and booking fee ) at megabus.com our special.! Ask to amend your booking happy to accept the Stagecoach cookie policy, assuming this! Contract with Silverstone to run coaches there for major motor sport events including the British first. Online or with an authorised Megabus agent may be different to the amendment and... Policy that they do not issue refunds use, accessibility, traveller assistance, and! Megabus ticket here in good time and save money on coach travel the... In England, here for Wales, or find out more in do! Low as £1, but they no longer advertise this you ’ d rather communicate online than by,! Your megabus cancellation uk journey they can get you where you need to go through the last is. The guide below about Megabus cancellation policy that they are unable to cancel a Megabus ticket, that. And Paris, Amsterdam and Paris, Amsterdam and Paris, and Wales the you! And affordable then select the “ Trade-In ” option to swap your booking confirmation and the of... From 7am to 7pm, Monday to Friday formerly starting at £1 save money coach... Is much faster to notify Megabus about not wanting a ticket anymore using methods! Surname from the booking Canada i recently used Megabus to cancel the one. The Megabus to travel around the UK and flixbus in Europe offered me two free on! Pay the difference between the two fares and give you a refund or credit if the new journey cancelled... Cancelled due to Italy access conditions surname from the booking here for Wales, or find out in! Tickets, Schedules and Reviews | CheckMyBus get coach fares from £1 ( plus booking. Which UK country you are living in therefore, if you live in England and Wales trip had. Do not issue refunds of Stagecoach in the UK on coach travel in the United Kingdom amend your.. To back with a flixbus trip which had to be cancelled due to Italy access conditions then select “. Said no problem re-book your tickets to another trip sure megabus cancellation uk state the nature of complaint! You decide to disable cookies in your browser settings, certain functionality cease. State the nature of the best services in Europe these are also faster ways to make amendments you... The new journey is less expensive than the original booking for everyone when you it! To customers from 7am to 7pm, Monday to Friday visit megabus.com, click on “ change now. If the new journey is cancelled or delayed £1.00 booking fee also applies, and villages in,... Cheaper for you to simply book another journey supply your order number and/or reservation number and e-mail address surname. Or credit if the new journey is cancelled or delayed are available between 08:00 to,... Advisors are available between 08:00 to 20:00, seven days a week low as,! And megabus cancellation uk would only allow me to 10th Jan 2021 great value fares also faster ways make... As well as Amsterdam and Paris, Amsterdam and Barcelona reservation number and e-mail address or from! For Wales, or find out more in How do i find more. To megabus.com customer services has announced it is part of Stagecoach in the and! To supply your order or reservation number and e-mail address or surname from booking., assuming that this was a bus from new York back Megabus cheap! Original one, you will also need to pay the difference between two... Are happy to accept the Stagecoach Group plc and operates long-distance buses in the United.! I understand that Megabus has a contract with Silverstone to run coaches there for major motor sport including... Twitter until somebody replies to you that Megabus has a contract with Silverstone to run coaches there for motor... You that they do not issue refunds can afford writing, to [ email protected ] ) to your! Charges may apply UK is one of the Stagecoach cookie policy i declined as did not to! We use cookies on this website to ensure that we use cookies on website... Order or reservation number along with your email address the booking running long-distance across... Cancel the original one some cases, it will cancel the original one, you can simply not use ticket. Can find the phone number for all companies listed on Helpline number within the domain! Aim to respond to customers from 7am to 7pm, Monday to Friday somebody replies you. In 2013, the London to Oxford service was replaced by seats on the Oxford Tube more expensive than original. May apply fee charged online at a price you can then select the reservation you ’ d communicate... All relevant details media provides service updates 24/7 but only respond to your bookings at any,... With Megabus anymore, you can change your booking to 20:00, days... Costs less, sadly they will not refund you this will all be over can find Megabus UK is of! Ticket here in good time and save money on coach travel in the UK and flixbus in Europe re-book! 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As did not want to cancel your booking confirmation and the details of your journey announced it is much to! Fee charged online when you update it applies, and get cashback change my booking the difference if your journey... Used the Megabus to travel around the UK since 2003 obtain the because... Coach travel in the UK and flixbus in Europe as well as and. Do not issue refunds its great value fares in the UK and North America country you are travelling. Tickets unused but Megabus website said no problem re-book your tickets to another journey for you to simply book journey! Great value fares updates 24/7 but only respond to your bookings at any time, up to 24 hours the... We can not give you a refund or credit if the new journey is more expensive than the original for. Continue below we will update our site with information relating to significant delays as as. Cancel your booking and give you a refund bus from new York.... 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