Corporate Office: 1100 Abernathy Road, Suite 1700 Richmond Encore Tankless is about one third the size of a conventional water heater. What should you do when you encounter an issue with your Richmond power vent unit? A digital display makes setting a precise water temperature, or monitoring . Vent Type: PVC. Circulates hot water from the heater through the homes plumbing allowing hot water to be ready at the tap when needed. Hunker may earn compensation through affiliate links in this story. Some models, like the Marathon, have lifetime warranties, while others have a 6- or even a 12-year warranty. It's expensive to continue to heat and re-heat water when you're not home or not using it. Each reference mark above or below these points indicates an approximate change of 10oF. Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. The smallest model in the range is the RMTEX-04 (a 3.5 kW-unit), which provides just 0.9 GPM. Lastly, check the valve error codes. Rheem Manufacturing Company They come in different types like gas, electric, tankless, and specialty water heaters. In the unlikely event of a water leak, it shuts off the flow of water, Control temperature, set Vacation or Away Mode, view energy usage and know immediately about leaks and service alerts from anywhere with built-in EcoNet WiFi Technology and the EcoNet App1, Find out about an issue before theres no hot water with a built-in leak detection system that detects any leaklarge or small, internal or externalin as little as 15 seconds7, More durable than standard heating elements, stainless steel elements deliver longer service life, This coating technology protects the tank and limits the chances of an internal water leak, Enjoy simplified maintenance and easier draining than with a standard plastic drain valve, This upgraded rod helps protect the tank from corrosive minerals in your water, Copyright 2004 - To clear the error, try these troubleshooting steps: This indicates an error in the hot surface ignitor circuit. They are small and compact, wall-hanging, and take up much less space than the tank-type. For instance, some Richmond heater owners say that their units wont stay on. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Learn more. care for a long-lasting life. Try ourProduct Selector to find the perfect hot water solution for all your needs. 13kW Model Flow Rate: up to 3.17 GPM. Shipping Dimensions: 37.50 H x 24.60 W x 12.60 D. Shipping Weight: 83.0 lbs Self-modulating power control. 6 Common Tankless Water Heater Problems And Solutions, Eccotemp EZ-Flush System Descaler Cleaning Kit. You can set the thermostat has high as 140 degrees Fahrenheit (just like the electric models). Inspect the combustion air-inlet and vent systems. Yes, we do. Best Richmond Tankless Water Heaters. Establish a routine preventative maintenance program and make sure you are following it. Begin with slowing down the flow rate of your water heater. This is an exclusive feature of the Richmond tankless water heaters. Its all possible with the Richmond ENCORE Electric Water Heater with LeakGuard and the EcoNet App.3, Check and adjust temperature, set schedule, change operating mode and view energy usage, Avoid cold showers by checking if there is enough hot water, Identify which element needs to be replaced for easier service call scheduling, View weekly, monthly and yearly energy usage reports, Learn immediately about any service needs or unexpected leaks, Adjust water set temperature to balance hot water needs via the EcoNet App or hands-free voice control with Amazon Alexa, Save energy on water heating costs while away and return home to a tank full of perfectly hot water, Helps you connect with customers by giving them an easy way to reach and share codes with you for repeat business and simpler service calls, Allows plumbers to view detailed alerts and alarm codes while at the water heater to expedite service Rinnai models. If your attempts to light the pilot burner have been unsuccessful, there could be air in the gas line. It is also safe, using Guardian OFW overheat film wrap. Increase supply voltage to rated voltage. Analytical cookies are used to understand how visitors interact with the website. Make sure that your heaters power (within the breaker panel) has been turned off, Remove 2 screws that secure the upper side cover, located on the tanks side, Lift and remove the insulation so you can expose the thermostat. Drain the water heater and piping if they might be subjected to freezing temperatures. Low voltage to the water heater. All warranties are for the original homeowner and are not transferable. Blocked combustion air-inlet system- Have the combustion air-inlet system evaluated by a qualified service technician. Richmond Encore Tankless is about one third the size of a conventional water heater. 8kW Model Flow Rate: up to 1.95 GPM. Use this number to contact Ream for tankless water heater support: If you need customer support for your Ream or EcoSmart tankless water heater, contact this Eemax support line: 877-474-6473 Monday - Friday 9am / 5pm Before you call you will need the model number and serial number of your water heater. If you continue to use this site we will assume that you are happy with it.. You should contact technical support to help you trouble shoot the issue and orderreplacement parts if necessary. the harder your water, the higher the potential for damaging mineral buildup. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Periodically, lift and release the lever handle on the temperature pressure relief valve, located near the top of the water heater, to make sure the valve operates freely. Press and release each of the buttons once. Leaking or open hot water faucets could also be the reason you are not getting hot water. All you have to do is browse through our guides, answers and personal experience documentations to find out what you should (or shouldn't) do when going off the grid. So we created the Richmond ENCORE Electric Water Heater with LeakGuard . Richmond has information about their many different products, including different ways to deal with them. The Richmond Hybrid is also EnergyStar Compliant and may qualify you for a local or utility rebate. These can also be helpful to a technician. All the heaters in the Encore RMTG series are mid-efficiency, but they still more energy efficient than those of many other brands. For standard tank-style (gas or electric) heaters, the procedure is likely to follow these basic steps: Richmond water heaters have a warranty that is specific to your water heater. There are 6 LEDs; with the last three indicated as A, B, and C. This indicates there is an open earth ground circuit to the ignition system. Well, you can try doing these steps before you finally call a professional service: Make sure that your heater's power (within the breaker panel) has been turned off You can activate this if you want to receive analert when your heater has run for 500 hours. Low gas pressure could also be the cause of the problem. You need hot waterand peace-of-mind. Check your heaters power supply. Over time, he learned a ton about installing and choosing the correct water treatment products for homeowners. Protect your home from water damage with this all-inclusive leak prevention system that limits a leak to no more than 20 ounces of water2, By shutting off the flow of water, the Richmond ENCORE Electric Water Heater with LeakGuard can help you avoid an average of $4,000 in water leak damage3, Complete control of your water heaterfrom adjusting water temperature and tracking energy usage to setting vacation modeall from a smart phone1, Adjust water set temperature to balance your familys hot water needs via the EcoNet App and hands-free voice control with Amazon Alexa or Google Home4, Save energy on water heating costs while you are away for a week or just for the dayits easy to set from your phone even if you have already left home!1, Receive immediate notification of leaks and service needs through your phone and via EcoNet App1, Know you have enough hot water before you jump into the shower1, Know if an element is failing so you can proactively replace it before it becomes a problem1, View weekly, monthly and yearly energy usage reports from your phone to help you better manage consumption1, Allows plumber to view diagnostic information via the EcoNet App while at the water heater to expedite service5, With integrated WiFi, homeowners can avoid cold showers, detect leaks and more. Replace the insulation and plastic safety guard and reconnect the electric power supply. These units obtain combustion air from the outdoors. As with other brands, Rheem tankless water heaters display error codes to indicate specific malfunctions. Reasons Why There Is Water Leak Inside Refrigerator, Why Does My Air Conditioner Keep Freezing Up? As a result, the heating element lasts longer, other components are protected from damage, and the heater maintains its efficiency for many years. Depress the COOLER button until only the WARM indicator light is lit. This is just about enough for a single sink in a hot climate. Here are six of the most common problems and maintenance concerns for tankless water heaters: Keep reading to learn what signs to look for when identifying these issues and how to fix them! Check the gas supply pressure and manifold pressure. The knob needs to be depressed to light the water heater. We also use third-party cookies that help us analyze and understand how you use this website. Test results have shown that a tankless gas water heater costs about 40% less to operate than an electric water heater, and about 30% less than a natural gas water heater. This is mainly because of the low-input pilot, which reduces the amount of gas that the heaters use when on standby. Set the thermostat to the lowest setting by pressing the COOLER and HOTTER arrow buttons at the same time and holding them for 1 second. It is still significantly higher than the energy efficiency of any tank model. Do not attempt to remove the inner door. your shower is due to cold water living in the pipes between your water heater The temperature appears on a digital display on the front of the unit. Otherwise, youll need to undergo more expensive installation. If your Rheem tankless water heater shows an error code 00, try restarting it. Set the thermostat to the lowest setting by first depressing the COOLER and HOTTER buttons at the same time and holding for 1 second. However, there are a few checks that apply to multiple models and water heater types: Everything requires some maintenance. To change the temperature setting, follow the instructions below: The reference mark indicated by up arrow on the rim of the temperature dial, represents an approximate water temperature of 120oF. Test and correct. There are several reasons your water heater could fail to ignite. One of them is about adjusting the temperature. Richmond Water Heaters is a division of Rheem Manufacturing Company. in the shower until the cold water has passed. Richmond's Encore tankless design offers convenience without the high cost of keeping water hot. Encore RMTGH is a series of high-efficiency condensing tankless gas water heaters designed for continuous hot water Efficiency Up to .93 UEF with stainless steel condensing heat exchanger Intelligent electronic controls designed to increase energy efficiency and safety Performance Exclusive! If you choose the outdoor model instead, you should note that it has a lower energy efficiency rating of 0.81 UEF which is only a minor difference. Remove the screw attached to the upper heating element access cover and take it off. While they're enormously helpful, occasionally, they can present significant problems, one of which is that the pilot light is repeatedly going out.
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