The star treatment starts before embarkation, where your genie will whisk your luggage away to be waiting in your suite when you arrive. Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? Does NCL track this activity? Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. Butler service is most commonly found on small ship luxury cruise ships such as Regent and Silversea. Celebrity Cruises is one of those lines that offer both concierge and butler service. On the penultimate day we had 3 visits with "I hope you have enjoyed the service I have provided!!". $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. For cruise news and updates, follow Donna Tunney on Twitter @dttravelweekly. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. The Haven has plenty of space for guests to lounge and relax. *Square footage and stateroom configuration and capacities vary by ship. By continuing to browse the site you agree to our use of cookies. In my previous article, I told you what its like before you cruise, when you check in, and what you can expect in your stateroom. The other thing that the Butlers will do is they will spend some time explaining to you the facilities and how the ship works. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. Complimentary private transfer from pier to airport. For drinks, we tip $1/$2 per drink. As each course came out the butler delivered it to the room. On the Jewel, Jade, Pearl or Gem the private Haven Courtyard features a private pool, hot tub, dining tables, padded loungers surrounding the pool, and a retractable roof. 1,382 sq. Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. to observe the boarding process and see how smoothly it worked. What is the cheapest month to book a cruise? The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. They are usually specially trained, both by the cruise line and off-site when they attend "butler school." Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. Butler and Concierge are not included in the Daily Service Charge. window.__mirage2 = {petok:"8uv1CywxSYWIQ3ynoSXhsQ6EhyXzybFPn13vQkoDtOE-31536000-0"}; Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. What You Get: Passengers sailing in The Haven and full suites have a 24-hour butler at sea, but the VIP treatment begins before priority embarkation: The shoreside concierge desk ensures your dining and entertainment, shore excursions, and spa and salon appointments are arranged in advance. Improve earnings, maximize rewards and track progress toward dream trips. She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. (Enrollment required for select benefits.). Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. Available on Pride of America, Norwegian Dawn and Norwegian Star. The concierge usually has a desk in the ship's reception area or, if specifically for passengers in a certain cabin category, the concierge may have a desk in the library or a special VIP area of the ship. Let's take a look at cruise ship butlers and look at how the offerings on various cruise lines differs from one to another. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. A, This is a question than I hear many first time cruisers ask but luckily we've never had. Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. Whatever you decide, your first evening onboard is just the beginning! Passengers in a suite outside The Haven enjoy butler service until 10 p.m. daily. Check here before booking an award fare. We'll run a soft credit check to find special offers, but it wont affect your credit score. Wherever you are on the ship your Butler and Concierge are just the touch of a button away. Our points-obsessed staff uses a plethora of credit cards on a daily basis. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. He was visibly perturbed by this so I told him to just go and sort out their "emergency" and I would serve our food myself. //]]>. The concierge takes care of your needs OUTSIDE of the room - so things like shore excursions, restaurant reservations, spa appointments, priority disembark at ports, priority tendering, etc. Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions. Next morning I could hobble so was able to go to the restaurant albeit slowly. Some lines, like Silversea, have a butler for every suite. We also had no interactions with him on day 1 we asked for juice day 2 when he finally got us and he was never seen again only heard when he was presenting dinner to the neighbors. Learn more. After the party, they will clean your suite while you enjoy the ship. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". Compare the cost in points or miles to cash, and see which option is best. On the other hand, without a butler, once onboard you can call the concierge or visit the suite lounge and introduce yourself. Champagne, custom selection of liquor (in the Norwegian Star and Norwegian Dawn), fruit, bottled water and sodas. 07070 USA Telephone: (201) 902-2000, Windstar Knows the Way to the Middle East: How to Sell the Red Sea & Persian Gulf. The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. Uber Cash and Uber VIP status is available to Basic Card Member only. Put your requests in but be aware that sometimes the service from them will not be instantaneous as they may be helping/serving another guest. So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? Started August 27, 2021, By Butler & Concierge Service Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. When we talked to the butler, she said, "I'll bring you a menu. Are drinks packages worth the price? Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. Some have just concierges but no butlers. You can book a Concierge-level cabin to unlock access to the ship's concierge team or you can book a suite and get treated to concierge service and an in-cabin butler. Not Haven, but never the less, butler service and had issues with 1 butler, but after talking over the issues with the concierge, the issues were corrected. These stories will help: A beginners guide to cruise line loyalty programs. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. Plus, your own feed of TPG content. They're pretty spectacular! If unfamiliar the Daily Service Charges are: $20.00 USD per person,. While it is true the your cruise butler does not "need" to be tipped, it is common curtesy to reward exhemplary service in this way. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. Each suite has been designed with style and comfort, along with a view that changes with every port we visit. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. TPG values it at $1,600. This applies even at Tender ports. You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise? It is usable anywhere on the ship and as I have found out on my recent New England Canada cruise can be, used on shore with a limited range. realize that you can be selective about all those services but find out what level you like to be pampered at. The state's lawmakers emphasized the need for transparency rather than criticizing the resort fees. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. Passengers exempted from the new (uncommon for the industry) room service fee are only the occupants of "The Haven" suites. It was kind of neat. This suite additionally includes a private balcony. Yacht Club suites also come with a personal butler available 24 hours a day. Luxury bath products in stateroom bathrooms. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. Is Disney Cruise Line concierge level worth it? The Haven offers courtyard attendants who bring cold towels, fresh fruit and poolside refreshments in the suite's private pool area. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. They will arrange speciality dining at your request, get you priority tendering when required. Concierge. Sometimes it's worth a large investment to reap the benefits of a great credit card. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. Your butler can also help with in-room parties. The butlers on Regent Seven Seas cruises also book your spa appointments and basically take care of all of your needs during your voyage. Depending on the ship, cruise port, and cruise line, this can range from making arrangements for a special celebration, meeting you at the pier and escorting your and your bags onto the ship so you can avoid getting sweaty while bording the ship, setting up your in-room dining experience, and providing concierge type services so that you will never have to worry about getting that reservation for dinner or a show. Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. I may also ask for chocolate delivered to my cabin each evening. Your specially trained butler will book your spa appointments, arrange cocktail parties for your group and offer a complete tea service in your stateroom. Makes reservations for evening shows and other entertainment options. Available on Pride of America, Norwegian Dawn, Norwegian Sun, Norwegian Sky, and Norwegian Star. Please view our advertising policy page for more information. scorpioncrawl, July 29, 2017 in Norwegian Cruise Line. Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. Butlers will deliver fancy canapes, like foie gras terrine and crab legs, and upgraded turn-down amenities, such as a chocolate box. the concierge will ensure you get priority check-in and departure as well as priority tendering to port. Then watch the moonlight dance on the waves from your private terrace. Overall a very nice experience. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Job in Phoenix - Maricopa County - AZ Arizona - USA , 85016. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. This will greatly affect the level of tips that you are expected to reward their service with. Part of that service comes with even more perks if you sail in The Haven and Suites. Unwind in your own stylish space, featuring a living and dining area and the option of extra bedding to sleep up to four* guests. Related: 21 tips and tricks to make your cruise go more smoothly. Have had a couple of fantastic ones who were always around and if they saw us would rush to see if they could assist even when I was handling things myself,and a couple who weren't bothered but seemed to want my tip. You will be able to leave a comment after signing in, By As is the Butler services anywhere from 4 or more staterooms and would be at odds to, escort that volume. first time, my mom's card didnt have her picture loaded when she scanned at security. Your daughter's Quinceaera is a special event in life. second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. Discover the worldin comforton Viking ocean cruises to Scandinavia, Mediterranean, Asia, Australia, the Americas or around https://www.travelweekly.com/Cruise-Travel/NCL-introduces-concierge-service-for-top-guests. Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. To find out more, please. Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. Priority when making specialty dining reservations and entertainment onboard. One key difference between butlers on big ship lines like Royal Caribbean, Norwegian, Disney, Celebrity, and MSC and those found on smaller ships. Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. They also. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. I have found the concierge to be hit or miss. Find the right card for you. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. You may arrive to find a fresh bowl of grapes in your cabin after a long day ashore. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. The magic starts before you even board the cruise. Oceania Cruises sends its butlers to the Guild of Professional English Butlers. We asked about 4 times for special treats as we were having visitors. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. Available to suite guests, the butler will also handle shoe shining, dry cleaning and bring coffee. You. Similarly, a butler may go into your room and set up a vase of flowers or a display of cookies, he (or she) isn't there to clean. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. This suite also includes a separate living room area, and balcony. We had breakfast in our suite most mornings - sometimes just continental and sometimes ordered from the Haven menu. Retired Asst. Each suite guest is assigned a personal butler who will take care of their every need, from drawing their bath for a relaxing soak after a long day, to pressing their tuxedos for dinner or helping them into their formal gowns. cleaned and ready - that failing then escorted to the Haven restaurant or other specialty restaurant for lunch. That person will then execute your requests so you don't have to run around booking dining times, spa treatments or shore excursions. Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). I do remember being told to gather around in the waiting area so they can update people on things, but then never really telling us anything. Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. Celebrate your arrival on board with a complimentary bottle of champagne or sparkling wine and let the stress of the real world float away. Draw a bath with bubble bath or flower petals. After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? Part Time Real Estate, Leasing Consultant. ft.*. Available on Norwegian Dawn and Norwegian Star. Assists with priority access to tenders to shore. The Maite'd was appalled and informed us.the butler will do that. Name of lounge: The Haven Lounge. You can make all kinds of special requests and he'll do what he can to fulfill your shipboard dreams. As first time suite passengers enjoy the services offered - on the next cruise. Let's take a deeper look with these two examples. Silversea offers a pillow menu, and your in-suite butler will help you to select the right one for your sleeping comfort. The current welcome offer on this card is quite lucrative. This post contains references to products from one or more of our advertisers. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). With up to 598 sq. Cost includes $12.95 plus applicable local sales tax. Did you mention that you love grapes? Copyright Cruise Blog Media LLC 2023. Please fill out the form below and Heather from Flow Voyages (or a representative from CruiseWestCoast.com) will contact you as soon as possible. book this exclusive Knokke villa now:https://knokke.bnbbutler.be/?roomTypes=57292Beautiful, spacious, luxurious villa, with beautifully landscaped garden wit. The service operates as a dedicated phone line, available Monday through Friday from 9 a.m. to 9 p.m. Eastern time, and can be reached by calling (855) NCL-HAVEN. We have a young child so we wouldn't be asking for much, we simply asked for AJ for the kid it took 2 days for the juice but our neighbors got 3 meals a day in there room.
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