Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Any purchases made from the 21st October, up to and including the 24th December, will be covered under our extended Christmas returns policy. In just a few steps, we'll have it sorted. Alpyrex. Anyone can write a Trustpilot review. very helpful as Liverpool didnt answer the phone. Verification can help ensure real people write reviews about real companies. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. These featured collections are typically the most popular and best-selling products on the Footasylum website. Difficult, posted 2 weeks ago You can return your product via Asda toyou, CollectPlus, Hermes and InPost. Once Footasylum has received and inspected your order, a refund will be issued. Also it was delivered to Republic of Ireland avoiding customs charges. Do you agree with Footasylum's 4-star rating? Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. AVOID THIS COMPANY!!!! My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. Delivery to Australia was super cheap and very very fast! With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. Treated myself to some new trainers and jogging bottoms in the sale! Wore them only half a dozen times and the suede covering split along the line of the little toe crease. Companies can ask for reviews via automatic invitations. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. Verification can help ensure real people write reviews about real companies. Find out how we combat fake reviews. A Footasylum discount code is the best way to save some cash, but there are other ways to get your goodies for less: Footasylum offers standard delivery for 3.95, next day delivery for 4.99 and Sunday delivery for 6.99. If valid, the page will refresh and your total will be updated accordingly. Ordered standard delivery, was dispatched the next day & arrived the day after. My son lost out on his Christmas presents as a result. Tommy Jeans. In her spare time, Beth enjoys running, reading, baking and attempting craft projects that will probably end in disaster! Average Delivery Time. I have sent them back the undamaged trainers in a damaged box as I received them. Greater than 82% of reviewers feedback is Footasylum returns process could be better. I was taught to value customers, no matter what job I was in. As specialists in footwear, its bestsellers include trainers, football boots, sliders, slippers, flip-flops and sneakers. Footasylum Discount Code: 10% off Everything. Heres how it works. Ordered Nike trainers. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. Ordered coats for 2 of my sons in the sale. My son lost out on his Christmas presents as a result. Not one of them seemed interested AT ALL.Firstly, to find someone for helpstaff were just huddled in a corner having a good gossip and moan. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. Replies to negative reviews in < 24 hours. Thank you for super quick delivery too :))", "I was assured me order would be amended when I requested to cancel it however this was not the case and now I\u2019ve to wait even longer for a refund and have to pay to return the item which apparently I will be refunded for however based on previous correspondence I won\u2019t hold my breath won\u2019t be ordering again". Thanks,Rebekah. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. New Balance Junior 550 Trainer 4083286600 Childrens Footwear. Looks like they have found the nearest spare tatty box to send them out in. Why have i been rejected for my return as the item was faulty? As the seasons change, more and more collections and features are promoted but there are a few ranges and edits that never go out of style and are popular all year round. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. There was a problem. Never again. Rolling eyes, rude attitude. 1. Wow! Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. If you miss this window, youll have to go through the returns process. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! Ordered standard delivery, was dispatched the next day & arrived the day after. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. A refund can take up to 10 working days to show in your account. By using a. You can sign up to Footasylum UNLCKD via the Footasylum website before using it on the app. Ordered item was faulty. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. Footasylum sells the latest trainers and clothing from a wide range of popular sports brands. I realise this was down to their preferred choice of courier (EVRI) but seeing as it was their decision to use EVRI, I do see it as FootAsylums fault also. That is great news that they arrived a day early!We hope to see you again very soon. Rolling eyes, rude attitude. All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). Asked for a pair of trainerscould not even tell what the guy said. It needs to be unworn or unused and still have the original tags. Thank you for signing up to . Lancashire Do you agree with Footasylum's 4-star rating? We had to ask him 3 times just to make sure, because he would just mumble something and walk off. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. If it's something that goes in your house, chances are Beth knows about it and has the latest reviews and recommendations! Over 90 off RRP. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Beth is Home Editor for T3, looking after style, living and wellness. A simple full refund is all I wanted from the first time I was messed around!! Purchased 2 pairs of Salomon trainers in different sizes. Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. As we were waiting for our trainers to come up, they constantly were putting their hair right, their clothes right, stopping infront of every mirror to check themselves out, adjusting make up. Here are 8 tips for writing great reviews. Date of experience: January 04, 2023. Email and text communication was prompt and efficient. They also offer a WhatsApp device but it doesnt work. We also ensure all reviews are published without moderation. Check out what 59,340 people have written so far, and share your own experience. Gain access to Footasylum UNLCKD through your main Footasylum account. Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. Due to a fault with my Klarna I contacted Footasylum through whats app on numerous occasions. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! However, i just received an email stating evri are expecting a parcel from footasylum which could be the trainers i returned due to them being faulty. And would recommend to all my friends amd family. It's great to hear you are happy with the coat and that the delivery was so quick. In real life, they are dull, boring and have no character at all. Black and white are the most popular colour for shoes and clothing, as they act as a neutral base for bolder patterns and brighter tones. All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). International Returns Most Popular "No returns or exchanges will be accepted between Monday 26th December to Wednesday 28th December". Suggested companies are based on peoples browsing tendencies. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. - Rebecca Jones, posted 1 year ago An email update at this point would have been helpful due to the vast amount of time I have wasted chasing this on a live chat that cuts you off with no outcome. Price was unbelievable for what I got! We had to ask him 3 times just to make sure, because he would just mumble something and walk off. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank.
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